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Details

**Open Date** 06/24/2025

**Requisition Number** PRN42294B

**Job Title** Applications Systems Analyst

**Working Title** BMIC Applications Systems Analyst

**Job Grade** F

**FLSA Code** Computer Employee

**Patient Sensitive Job Code?** No

**Standard Hours per Week** 30

**Full Time or Part Time?** Full Time

**Shift** Day

Work Schedule Summary

Arranged with the Supervisor

**VP Area** U of U Health - Academics

**Department** 01271 - Biomed Informatics Core CCTS

**Location** Campus

**City** Salt Lake City, UT

**Type of Recruitment** External Posting

**Pay Rate Range** $30.00 -$32.00 Hourly

**Close Date** 08/31/2025

Priority Review Date (Note - Posting may close at any time)

Job Summary

The Clinical and Translational Science Institute ( CTSI ) supports a broad range of faculty researchers, data scientists, clinical coordinators, and informaticists. This position works with the Clinical and Translational Science Institute Biomedical Informatics Core ( BMIC ) on the core application and data management, the user services support team to provide support to research teams, internal systems, and processes.

You will be part of a dynamic team that supports REDCap project builds, day-to-day operations of our BMIC service desk in collaboration with investigator teams. You’ll be able to grow your skills with new functionality and practices while supporting our researchers through our service recharge center. You’ll help create and update user-facing documentation and internal standard operating procedure guides for BMIC operations and researcher projects. Implementation of change management control processes and quality assurance process management are required. The most successful candidates will bring curiosity and drive to help researchers with the wide variety of solutions the BMIC offers.

Additionally, this position will assist in supporting project operations of the BMIC to collect, clarify, and document business requirements. He/she is also responsible for configuring, debugging, testing, and implementing the designed solution for assigned projects.

The Clinical and Translational Science Institute ( CTSI ) serves as an academic home for clinical and translational research, developing innovative health services and training a new generation of investigators. Four foundations of discovery compose the institute: Cores and Services, Education and Training, Clinical Research Support Office, and Administration, and these foundations provide support for T1 to T4 research.

Utah CTSI has produced leading investigators with several NIH grants awarded for their various “bench-to-bedside” areas of research and partners with other flagship institutions to contribute published works and clinical success.

Learn more about the CTSI :**https://ctsi.utah.edu/administration/about-us**

Responsibilities

General applications systems analyst requirements:

Reviews, analyzes, and modifies programming systems, including encoding, testing, debugging, and installing to support an organization’s application systems. Consults with users to identify current operating procedures and to clarify program objectives. May be expected to write documentation to describe program development, logic, coding, and corrections. Write a manual for users to describe installation and operating procedures.

Key Responsibilities

+ Provide production support for incident resolution and change requests for service recharge projects.

+ Coordinate day-to-day application operations and service desk support.

+ Develop and maintain user-facing documentation and internal SOPs.

+ Implement and manage change control and quality assurance processes.

+ Support project operations by gathering and documenting business requirements.

+ Configure, test, and deploy informatics solutions for investigator teams and investigator-initiated projects.

+ Assist in implementing and supporting research workflows using tools such as REDCap and OpenSpecimen.

+ Promote best practices in data management, including data integrity, security, and compliance with regulatory standards.

Work Environment and Level of Frequency typically required

Nearly Continuously: Office environment.

Physical Requirements and Level of Frequency that may be required

Nearly continuously: Sitting, hearing, listening, talking.

Often: Repetitive hand motion (such as typing), walking.

Seldom: Bending, reaching overhead.

Minimum Qualifications

Require a bachelor’s degree in a related area or equivalency (one year of education can be substituted for two years of related work experience) and 2-5 years of experience in the field or in a related area.

Preferences

Technical Skills:

+ Proficiency in REDCap data management and project configurations or other electronic data management systems in a research setting.

+ Familiarity with database management and data wrangling techniques.

+ Some experience with programming languages or structured query language (sql).

+ Ability to work with complex data sets and perform cross-table referencing.

+ Understanding of Good Clinical Practice ( GCP ) and clinical research coordination.

Analytical Skills:

+ Strong problem-solving abilities and attention to detail.

+ Capability to perform substantial calculations and data processing.

+ At least 2 years of experience with change management processes and documentation.

Communication and Collaboration:

+ Excellent communication skills to work effectively with multidisciplinary teams.

+ Ability to translate technical and research requirements into practical solutions.

+ Collaborative mindset to support internal operations and service units.

+ Ability to manage multiple priorities in a fast-paced environment.

+ Minimum 2 years of experience in customer service or service management.

**Type** Benefited Staff

Special Instructions Summary

Additional Information

The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.

This position may require the successful completion of a criminal background check and/or drug screen.

The University of Utah values candidates who have experience working in settings with students and patients from all backgrounds and possess a strong commitment to improving access to higher education and quality healthcare for historically underrepresented students and patients.

All qualified individuals are strongly encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.

The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.

To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action ( OEO /AA). More information, including the Director/Title IX Coordinator’s office address, electronic mail address, and telephone number can be located at: https://www.utah.edu/nondiscrimination/

Online reports may be submitted at oeo.utah.edu

https://safety.utah.edu/safetyreport This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.