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Overview

Job Summary

Provides supervision for office operations to include planning, scheduling, organizing, and coordinating various administrative activities as required for efficient daily operations; provides project oversight as assigned.

Responsibilities

+ Provides direct supervision of clerical staff serving in various roles, ensuring efficient and timely turnaround at patient check-in, scheduling and check-out stations.

+ Maintains payroll oversight for clerical staff, including approval of time off, staffing and scheduling.

+ Maintains clinic cash controls on day-to-day basis.

+ Works with BOC to update provider schedules and make necessary changes.

+ Fills in, when necessary, for the purpose of business continuity.

+ Educates and trains all clerical staff members as to best practices, EMR/Cadence updates and organizational policies.

+ Manages inventory of office supplies, including ordering and inventory maintenance.

+ Maintains confidentiality and expectation of confidentiality among the clerical staff.

+ Works closely with providers, providing updates when necessary.

+ Communicates effectively with all providers, staff members and administrators, in order to provide a high level of care.

+ Works closely with billing and coding services in order to promote efficient revenue cycle services.

+ Supports clinic operations leader and clinic administration in ongoing initiatives as needed.

Specifications

Experience

Minimum Required

+ 5 years clerical experience in medical office

Preferred/Desired

Education

Minimum Required

+ High School diploma or equivalent

Preferred/Desired

Training

Minimum Required

+ Familiarity with medical coding and medical office operations

Preferred/Desired

Special Skills

Minimum Required

Preferred/Desired

Licensure

Minimum Required

Preferred/Desired

+ Eligibility to sit for AAPC/CPC examination

REQNUMBER: 32907