• Quality Assurance Auditor I

    Novant Health (Winston Salem, NC)


    Job Summary

    Quality Assurance Auditor I

    + Conduct audits of revenue cycle team members’ work across departments to ensure accuracy and compliance; provide detailed feedback and education following audits to improve team performance.

    + Develop and maintain Standard Operating Procedures (SOPs) for revenue cycle departments; collaborate with Education teams to communicate new or revised workflows effectively.

    + Partner with departmental leaders to identify issues uncovered during audits and help implement corrective solutions.

    + Perform data accuracy audits, including scheduling, registration, charging, coding, billing, and collections processes, to ensure integrity across revenue cycle functions.

    + Analyze audit data, develop statistical reports, and maintain an auditing database to document findings and generate comprehensive reports for management review.

    + Leverage a strong understanding of healthcare revenue cycle operations to expedite quality auditing and data analysis processes.

    Responsibilities

    It is the responsibility of every Novant Health team member to deliver the most remarkable patient experience in every dimension, every time.

     

    + Our team members are part of an environment that fosters team work, team member engagement and community involvement.

    + The successful team member has a commitment to leveraging diversity and inclusion in support of quality care.

    + All Novant Health team members are responsible for fostering a safe patient environment driven by the principles of "First Do No Harm".

    Qualifications

    Education: High School or GED required.

     

    Experience: Minimum one year of Revenue Cycle required. Minimum two years of Revenue Cycle preferred.

     

    Additional Skills/Requirements (required): Competent to work on auditing assignments individually or in a team with little supervision by taking initiative and being self-motivated. Proven analytical ability and organizational skills necessary to organize/assess quality assurance based on data analysis. Ability to act on a suggested approach with direction and feedback. Maintains and demonstrates professional competency. Complies with organization and department policies and procedures. Ability to drive/travel to multiple locations/facilities as needed.

     

    Job Opening ID

     

    85473