• Medical Office Assistant / Front Desk Receptionist

    Inpatient Psych Solutions (Augusta, GA)


    Medical Office Assistant / Front Desk Receptionist

     

    Part to Full time| Competitive Compensation | Augusta GA

    About Integrated Psych Solutions (IPS)

    Integrated Psych Solutions (IPS) is a fast-growing behavioral healthcare organization based in Augusta, GA. Founded in 2019, IPS provides mental health services across hospitals, rehabilitation centers, long-term care facilities, and outpatient clinics. We’re committed to delivering compassionate, timely, and high-quality care to patients throughout the Southeast. IPS is in an exciting growth stage with new opportunities for team members to grow into leadership and operations roles as the company expands.

    About the Role

    We are seeking a reliable and personable Front Desk / Admin Support professional to join our Augusta-based team on a part-time basis. This role is vital to creating a smooth, welcoming, and clinically supportive experience for our patients. You’ll work directly with our clinical and administrative teams to handle patient intake, scheduling, and basic clinical prep work. The position requires strong organizational skills, excellent communication, and the ability to work efficiently in a fast-paced healthcare environment.

     

    This is an in-person role in Augusta with approximately 20 hours per week and potential to grow into a full-time position.

    Key Responsibilities

    + Answer phones and respond to patient inquiries in a professional and courteous manner

    + Schedule new and returning patients for outpatient appointments

    + Check in patients and ensure intake paperwork is complete and accurate

    + Take vitals (blood pressure, weight) as needed during patient check-in

    + Call referral sources to coordinate and schedule referred patients

    + Maintain and update scheduling systems and patient charts in the EHR

    + Provide general administrative support to clinical and office staff

    + Maintain confidentiality and adhere to HIPAA guidelines

    Why Join IPS

    + Mission-Driven Work: Be part of a team focused on improving mental health access and outcomes

    + Growth Potential: Opportunity to transition into full-time and take on expanded responsibilities

    + Supportive Environment: Join a collaborative team that values professionalism, communication, and quality care

    + Meaningful Impact: Help patients access timely behavioral health support and ensure smooth care delivery

    + Professional Development: Learn the inner workings of a growing healthcare company with exposure to clinical operations

    Qualifications

    + Bachelor’s degree required

    + 1+ year of experience in a medical office or outpatient clinical setting preferred

    + Strong interpersonal and communication skills

    + Comfortable taking vitals and interacting with patients

    + Proficient with Google Workspace and electronic health record (EHR) systems

    + Highly organized, detail-oriented, and able to manage multiple tasks simultaneously

    + Must be available to work in-person at our Augusta, GA office

     

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