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Site Reliability Engineer

Join us on the Splunk TechOps team, empowering our customers to execute our vision making machine data accessible, usable, and valuable to everyone! The Splunk TechOps organization runs Splunk cloud, blending SRE, Systems Engineering and Service Engineering disciplines, across functional global teams. Come join a team that is striving for operational awesomeness and trying to automate the world. We have a large presence with large cloud vendors. You should have experience with architecture, deployments, and networking in one or more of the major industry vendors. This is an incredible opportunity to use your existing cloud experience and drive the growth of Splunk Cloud.

WHAT WE’RE LOOKING FOR

We are looking for a TechOps SRE to help maintain, contribute to and improve the next generation of our large scale Cloud offering. You will be working with providers and supporting the infrastructure that powers Splunk’s cloud offering.

YOU SHOULD APPLY IF:

*Work Hours Central Standard Time Zone - Sunday - Wednesday 8:00am to 6:00pm *

+ You have operational experience at scale. You have had hands-on roles that deal with Linux operating systems and networking. You might also have worked with Cloud technologies (AWS and GCP). Your previous job titles might be something close to systems admin, network engineer or devops engineer.

+ You have experience operating under pressure, investigating and triaging customer impacting incidents.

+ Use the internal tools to restore normal service operations as quickly as possible to minimize the impact to business operations during escalated incidents

+ You're passionate about your work. Our customers are passionate about Splunk and we want the same from our engineers. You should enjoy actively being responsible for your work and be excited about your projects.

+ You love large complex systems. Experience in working on distributed systems or a passion for finding edge cases that appear at scale. You are interested in how to bring something from a small one off task to how to implement it across several thousand machines at once.

+ You have some development skills. We have code in several languages, ranging from Python and Shell to Go and C++. We don’t expect you to be a software engineer but you should be familiar with basic programming and understand concepts like input sanitisation and unit testing.

+ "How can I automate this process?" is a question you constantly ask yourself.

+ Data drives your decisions. Data excites you and you make decisions based on numbers rather than assumptions. If an issue arises, you strive to be alerted before our customers notice.

+ You care about monitoring. Shipping code often and getting useful feedback excites you and you’re not worried about changing direction when a solution isn’t working as expected.*Work Hours Central Standard Time Zone - Sunday - Wednesday 8:00am to 6:00pm *

WHAT WE PROVIDE

+ Opportunities to develop and grow as an engineer. We are always expanding into new areas, working with open-source projects and contributing back, and exploring new technologies.

+ A team of incredibly capable and dedicated peers, all the way from engineering to product management and customer support.

+ Breadth and depth. You are interested to work in an area that dynamically scales to meet the need of Splunk’s cloud offering. You want to go deep into optimizing how we automate every manual process and tedious task we encounter.

+ Growth and mentorship. We believe in growing engineers through ownership and leadership opportunities. We also believe that mentors help both sides of the equation.

+ A stable, collaborative, and supportive work environment. Honesty and collaboration are values we see as a core part of our team identity. We understand the value in open communication—working together to get things done, and to adapt to the changing needs of the team and individuals. This is reflected in both our internal communications and also in how we interact with our customers.

+ Balance. We don't expect people to work 12 hour days. We want you to be successful outside of work too. We trust our colleagues to be responsible with their time and commitment, and believe that balance helps cultivate a positive environment.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco’s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco’s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;

1.5% of incentive target for each 1% of attainment between 50% and 75%;

1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

Base Pay Range: 119k- 190k