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Media Specialist

Apply (https://jobs.cisco.com/jobs/Login?projectId=1437637)

+ Location:Offsite, Boxborough, Massachusetts, US

+ Area of InterestSales - Services, Solutions, Customer Success

+ Compensation Range86600 USD - 130700 USD

+ Job TypeProfessional

+ Technology InterestAI or Artificial Intelligence, Cloud & AI (DCN & Compute), Networking, Security, Webex (Collaboration)

+ Job Id1437637

The application window is expected to close on: May 20, 2025.

Meet the Team

We are seeking an innovative and skilled Media Tools and AI Specialist to join our team. The ideal candidate will have expertise in leveraging media tools and artificial intelligence to create engaging and effective media content aimed at accelerating learning and enablement for technical sales roles. This role requires a blend of creativity, technical proficiency, and strategic thinking to develop and implement cutting-edge learning solutions. The candidate will also be responsible for identifying and developing new tools as needed to enhance the learning experience.

Your Impact

Content Creation: Design and produce high-quality multimedia content, including videos, podcasts, webinars, bots, AR/VR simulations and interactive modules, to support technical sales training and enablement.

AI Integration: Utilize AI technologies to personalize and optimize learning experiences, ensuring content is relevant and impactful for different learning styles and needs.

Tool Development: Identify gaps in current learning tools and collaborate with cross-functional teams to develop new solutions that leverage media tools and AI for enhanced training efficiency.

Project Management: Oversee multiple projects simultaneously, ensuring timely delivery and alignment with organizational goals and sales strategies.

Stakeholder Collaboration: Work closely with sales, marketing, and product teams to understand training needs and create tailored content that supports sales objectives.

Data Analysis: Analyze learning engagement metrics and feedback to continuously improve content effectiveness and learner outcomes.

Innovation: Stay updated with the latest trends and advancements in media tools and AI, integrating new technologies and methodologies into learning solutions.

Minimum Qualifications

Preferred Qualifications

+ Master's degree in a relevant field.

+ Experience in the tech industry, particularly within sales enablement or technical training.

+ Familiarity with programming languages such as Python or JavaScript for developing custom AI solutions.Application Process:Interested candidates should submit a resume, a cover letter detailing their experience and interest in the role, and a portfolio showcasing previous multimedia projects and any AI-driven solutions they have developed.Example Projects and Tasks:* Develop an AI-driven interactive video series that adapts content based on user interaction to maximize learning retention for new technical products.* Collaborate with sales teams to identify knowledge gaps and create a multimedia learning path that incorporates podcasts, webinars, and AI-powered assessments.* Design and implement a new training tool that uses machine learning algorithms to recommend personalized learning modules to technical sales professionals.

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Our passion is connection—we celebrate our employees’ diverse set of backgrounds and focus on unlocking potential. Cisconians often experience one company, many careers where learning and development are encouraged and supported at every stage. Our technology, tools, and culture pioneered hybrid work trends, allowing all to not only give their best, but be their best.

We understand our outstanding opportunity to bring communities together and at the heart of that is our people. One-third of Cisconians collaborate in our 30 employee resource organizations, called Inclusive Communities, to connect, foster belonging, learn to be informed allies, and make a difference. Dedicated paid time off to volunteer—80 hours each year—allows us to give back to causes we are passionate about, and nearly 86% do!

Our purpose, driven by our people, is what makes us the worldwide leader in technology that powers the internet. Helping our customers reimagine their applications, secure their enterprise, transform their infrastructure, and meet their sustainability goals is what we do best. We ensure that every step we take is a step towards a more inclusive future for all. Take your next step and be you, with us!

Message to applicants applying to work in the U.S. and/or Canada:

When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco’s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco’s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;

1.5% of incentive target for each 1% of attainment between 50% and 75%;

1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.

Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.