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Window Sales Specialist Support

Charlotte, NC

Full Time

Sales

Mid Level

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A Carter Lumber Window Sales Specialist Support is responsible in assisting the Regional Sales

Specialist with the general sales and service activities within the assigned region. A strong belief in the mission and goals of the company are necessary to this position.

Requirements:

+ Ability to read blueprints a plus but will train

+ Excellent communication skills, with a strong sense of customer service

+ Decision making abilities and problem solving skills

+ Knowledge of Microsoft Office including Outlook, Word, Excel and PowerPoint

Responsibilities

Sales Support & Relationship Building

+ Assist Regional Window Specialist by entering and placing orders that come in from the field.

+ Handle incoming service and parts requests and schedule/order accordingly.

+ Works closely with the Regional Window Specialists in scheduling deliveries of window packages.

+ Will be able to work with all window quoting software programs to make simple revisions or quote smaller projects.

+ Assist with communication to the window vendors for processing package, model home, or conversion discounts.

+ Maintains a file system that tracks all quotes, orders, and pending service/parts requests.

+ Will also work closely with the OSR’s in communication and assistance with their requests to the window department.

Communication

+ Keeps lines of communication open between the Regional Window Specialist, OSR’s, and customers to ensure that service is accurate and in a timely manner.

Benefits (full-time employees)

+ Health, Dental, Vision (Single and Family Plans) available after 30 days of employment

+ Short and Long-Term Disability

+ Company-paid life insurance and AD&D

+ Optional supplemental life insurance

+ Company-match 401(k)

+ Vacation time and paid holidays

+ Vendor incentives

+ Room for growth; we promote from within!

+ Military encouraged to apply!