"Alerted.org

Job Description

Passion. Purpose. Impact** **.** **CJP is at the heart of Greater Boston's Jewish community, but our reach is felt around the world. Ranked by BBJ as Massachusetts’ largest non-profit organization – CJP is a philanthropic investor and mobilizer of people, resources, and skills that make a bigger difference locally and globally.

Associate Director of Technology

The Associate Director, Technology ensures the effective and efficient delivery on CJP’s technology vision. The Associate Director uses advanced agile process management, technical knowledge, and communication skills to bridge between organizational needs and technical solutions while promoting best practices, fostering innovation, and driving continuous improvement. This role has a primary focus on agile solution development and delivery with key components of team mentoring and management, process automation and improvement, system implementation, configuration, and administration, and metrics development and reporting.

+ Demonstrated experience delivering value through agile project management techniques (e.g. Kanban, Scrum)

+ Proven ability to collaboratively lead cross-functional teams to realize shared goals

+ Confidence in facilitating planning and execution of both operational and project work

+ Facilitate ceremonies including planning sessions, daily stand-ups, reviews, and retrospectives tailored to organizational and team needs

+ Prioritize project and operational work

+ Proactively identify any project risks or issues and escalate them when appropriate

+ Mentor and guide team members on agile practices and principles

Operations

+ Own day-to-day operations of technology services managing solution engineering, data design, testing, and integration in alignment with organization goals and in compliance with information security policies and procedures

+ Ensure high-quality data assets are developed, measured, and maintained

+ Manage staff with a focus on goals

+ Provide hands-on delivery of components of CJP’s technology and service offerings

+ Coordinate internal resources and work with third party vendors

+ Provide user support and training on a variety of tools throughout the organization

Metrics

+ Develop and maintain key performance indicators for technology projects and operations

+ Contribute to the organizational desire to be a data-informed culture

+ Other duties as assigned with or without accommodation

Organizational Relationships/Scope:

Reports to VP, Technology. Direct reports as assigned.

CJP is not able to offer visa sponsorship for this position. Candidates must be authorized to work in the United States without visa sponsorship.

Requirements

Education:

+ Bachelor’s degree in software engineering, project management, business analytics, data, technical, or non-profit field, or equivalent experience and training

Experience:

+ A minimum of 5 years of related experience working in a technology function with non-profit, fundraising, or similar environment preferred

+ Staff management experience preferred

+ Experience implementing systems, onboarding technology, process mapping, and agile project management

+ Experience implementing, administering, and supporting enterprise technology software in a SaaS model (e.g. CRM, Financial, HRIS)

Skills/Competencies:

+ Agile project management (e.g. Kanban, Scrum)

+ Understanding of the aspects and importance of process management and data governance

+ Ability to work both independently and collaboratively in a dynamic environment

+ Attention to detail

+ Strong written and verbal communication and presentation skills

+ Ability to demonstrate caring, creativity, insight, flexibility, and strong collaboration skills in building partnerships across the organization; excellent intrapersonal skills

+ Ability to manage confidential information sensitively and appropriately

+ Ability to be flexible and adaptable to changes and shifting prioritiesAbility to work overtime during periods of peak demand and time critical projects