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Job Description

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Inpatient Clinical IT Services

**Work Type:** Full Time (Total FTE between 0.9 and 1.0)

**Shift:** Shift 1

**Work Schedule:** 8 Hr (8:00:00 AM - 5:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

**Pay Range:** $55.75 - $93.66 per hour

Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:

The Manager, Epic Willow is responsible for leading the **Epic Willow** application team within the Digital & Information Services department. This role oversees the implementation, maintenance, optimization, and support of the **Epic Willow Ambulatory** system, ensuring its alignment with Rush’s clinical and operational needs. The Manager will collaborate with stakeholders across the organization, providing leadership to ensure system stability, workflow optimization, and regulatory compliance. This individual exemplifies the Rush mission, vision, and values and acts in accordance with Rush policies and procedures. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Responsibilities:

+ Manages and oversees the implementation of new workflow and/or application systems within the institution.

+ Ensures delivery of products that enable business value. Responsible for assessing departmental needs in terms of workflow and technology recommendations to operational leadership for the implementation of new processes/systems or expansion of current processes/systems.

+ Assigns and coordinates resources to meet group goals. Anticipates and is proactive towards meeting customer needs.

+ Provides technical advice to operational leadership when implementing new workflows or applications.

+ Works within DIS to present consistent messaging to the customer. Participates in strategic planning and department coordination. Balances needs for support, maintenance, and administrative tasks with projects. Monitors group portfolio of projects; works with the project teams to identify and resolve risks and issues.

+ Reviews and approves Business Cases and SOW for projects. Manages support vendors and assists in contract negotiations.

+ Builds a positive and productive relationship with operational leadership and their teams.

+ Acts as liaison between operational leadership and DIS teams to ensure all systems are maintained in accordance with established policies and procedures.

+ Proactively identifies workflow or application issues and collaboratively seeks resolution. Initiates standard repeatable group processes where appropriate.

+ Sets and meets accounting unit budget(s). Mentors team members. Responsible for employee reviews and career development. Other duties as assigned.

Required Job Qualifications:

+ Bachelor's degree with 5 years relevant experience required.

+ In lieu of bachelor's degree 9-10 years of relevant experience and a high school diploma or equivalent is required, with experience preferably in healthcare or information services

+ **Proficiency with Microsoft Office Suite:** advanced Excel skills.

+ Strong analytical, organizational and communication skills.

+ Good interpersonal skills with the ability to develop and maintain strong working relationships with all levels of staff.

+ Strong attention to detail and ability to handle confidential personnel and budget information.

+ Resourcefulness and the ability to take initiative.

+ Ability to work both independently and as a collaborative member of a department of 200+ individuals.

+ Ability to effectively prioritize multiple projects and meet deadlines.

+ Ability to think strategically, conceive and manage projects, independently identify problems and develop solutions.

Preferred Qualifications:

+ Master’s degree in healthcare administration, information systems, PharmD or a related field.

+ Willow Inpatient, Epic Willow Ambulatory, Pyxis or QS1

+ Knowledge of additional Epic modules related to pharmacy and medication management.

+ Project management certification (PMP, Lean Six Sigma, or similar).

+ Experience working in an academic medical center or large health system.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

**Position** Pharmacy IS Applications Manager

**Location** US:IL:Chicago

**Req ID** 18838