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9714BR

Position Title:

Senior Staff Assistant

Organization:

Student Health Center

Job Responsibilities:

Electronic Medical Record (EMR) Administrative Coordination

+ Immunization and Tuberculosis Compliance Process

+ Serve as resource for New York State and RIT immunization and tuberculosis requirements

+ Prepare PyraMED reports - run compliance reports, assess discrepancies, communicate with team regarding population responses

+ Lead outreach efforts to students not yet in compliance

+ Oversee Insurance information collection and utilization

+ Under guidance of Administrative Supervisor, responsible for implementation of scanning/indexing and quality assurance processes

+ Assist Application Administrator with testing/piloting activities and periodic system updates

+ Generate special reports/queries from EMR or other sources as requested including annual immunization compliance report and service utilization statistics (distinct visits, no show/cancellation information, outcome studies, data analyses, visits by diagnosis, provider, etc.)

Public Health Response

+ Administrative resource and support for coordinated health and safety actions as directed by the Population Health Leader

Clinical Staff Support under direction from Administrative Supervisor

+ Oversee and delegate as appropriate the distribution of key information related to stat and routine lab reports, radiology reports, and hospital/private provider office information

+ On a 3 year cycle, oversee updates to the EMR training guide

Department Leadership Administrative Support

+ Support monthly Inventory process

+ Act as resource person for equipment e.g. Tiger Chat, fax machine, photocopier, shredder

+ Act as SHC resource for EMS to reserve SHC conference room

+ Key inventory

+ Support management team e.g. calendaring, minutes

Wellness Staff Assistant Roles

+ Provide a warm, welcoming and helpful atmosphere in which to receive, assist and/or communicate with students/parents/visitors/telephone contacts. Maintain a “customer friendly” demeanor—in person, by telephone, and electronically

+ Maintain and balance cash drawer/daily batch in accordance with Institute and Center policies and procedures

+ Provide “check-out” assistance to students and providers including accepting payment for services, invoice/post amounts properly in EMR, make follow-up appointments, provide directions to off-campus sites, etc.

+ Verify electronic health forms, mailings and data input, etc.

+ Answer questions from students and parents regarding NYS immunization law and RIT requirements.

+ Provide assistance with cross-trained support functions as needed/directed including opening and closing of Center as required; cross coverage of support functions in all areas of the department including CaPS/Wellness

Other duties as assigned

FLSA Category:

Non-exempt

Requisition Number:

9714BR

College/Division:

Student Affairs

Required Application Documents:

Cover Letter, Curriculum Vitae or Resume

Employment Category:

Fulltime

Additional Details:

In compliance with NYS's Pay Transparency Act, the salary range for this position is listed above. Rochester Institute of Technology considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and organizational considerations when extending an offer. The hiring process for this position may require a criminal background check and/or motor vehicle records check. Any verbal or written offer made is contingent on satisfactory results, as determined by Human Resources. RIT does not discriminate. RIT promotes and values diversity, pluralism and inclusion in the work place. RIT provides equal opportunity to all qualified individuals and does not discriminate on the basis of race, color, creed, age, marital status, sex, gender, religion, sexual orientation, gender identity, gender expression, national origin, veteran status or disability in its hiring, admissions, educational programs and activities. RIT provides reasonable accommodations to applicants with disabilities under the Rehabilitation Act, the Americans with Disabilities Act, the New York Human Rights Law, or similar applicable law. If you need reasonable accommodation for any part of the application and hiring process, please contact the Human Resources office at 585-475-2424 or email your request to [email protected]. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

Required Minimum Education Level:

Associates or Equivalent Experience

How To Apply:

In order to be considered for this position, you must apply for it at: http://careers.rit.edu/staff . Click the link for search openings and in the keyword search field, enter the title of the position or the BR number.

Wage Band (https://www.rit.edu/fa/humanresources/content/staff-wage-grade-bands) :

114H

Required Qualifications:

Education/Experience:

+ Associate’s degree or equivalent experience

+ 2 years related experience working in a medical setting

Skills

+ Effective interpersonal, written, and electronic communications skills, including the ability to convey complex information in accessible terms to diverse or multicultural audiences

+ Knowledge of Deaf culture, American Sign Language (ASL), or willingness to learn

+ Ability to establish, build and maintain effective working relationships based on respect, empathy and honesty with diverse groups and individuals and to promote a positive work environment

+ Ability to manage and maintain confidential and private information; uses confidential, sensitive and/or private records and information, protects information appropriately

+ Computer competence using software and enterprise systems appropriate for the complexities of the role and its functions

+ Knowledge of electronic health records

+ Microsoft Office fluency

Preferred Qualifications:

+ Medical terminology

+ Excel Fluency

What do we believe at RIT?:

Rochester Institute of Technology is a diverse and collaborative community of engaged, socially conscious, and intellectually curious minds. Through creativity and innovation, and an intentional blending of technology, the arts and design, we provide exceptional individuals with a wide range of academic opportunities, including a leading research program and an internationally recognized education for deaf and hard-of-hearing students. We are dedicated to building a diverse community, one where employees feel a sense of belonging, and are valued for their contributions and the perspectives they bring.

As a member of the RIT community, you'll receive a comprehensive employee benefits package (https://www.rit.edu/humanresources/benefits) that offers multiple options and access to additional employment advantages. You can tailor your benefit elections to meet your needs (affordable medical/dental/vision benefits; paid vacation/sick time/retirement saving plan with exceptional employer match; and tuition assistance for you and your family, to name a few).

Work Location:

Henrietta Campus — 100%

Job Summary:

Reporting to the Administrative Supervisor, the Senior Staff Assistant in the Health Center facilitates individual student access to health services and engages in population health activities including immunization and tuberculosis compliance. They have primary responsibility for running and responding to scheduling needs and reports related to student access. As well, this individual supports the departmental leadership team and communication technology within the department. Position requires a high degree of situational awareness and the ability to step into wellness staff assistant (front desk) roles when needed.

_Please note: This position requires to work occasional evenings (10:30am-7 pm) and weekends during orientation activities/open houses/wellness programs_

Hourly/Salary Minimum:

16

Hourly/Salary Maximum:

25