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Client Engagement Manager serves as a trusted single-point of contact partner to our customers—ensuring they achieve maximum value from Verifi’s solutions. You’ll act as the key liaison between field operations, engineering, and our clients, focusing on long-term relationship growth, product adoption, and proactive issue resolution. -

This is a field-forward role that blends technical understanding with account stewardship, ideal for someone who enjoys being close to the action while building strategic relationships.

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Essential Functions:

**Commercial and Excellence in Execution** **:** 70%

+ Serve as the primary point of contact for assigned customer accounts across your region

+ Build trusted, long-term relationships with operational and executive stakeholders

+ Drive customer adoption and ensure clients are fully leveraging the Verifi platform

+ Monitor account health and proactively address risks to satisfaction or retention

+ Collaborate with Sales, Product, and Engineering teams to communicate customer needs and feedback

+ Lead periodic customer reviews, presenting performance metrics and identifying areas for improvement

+ Support issue resolution, acting as the customer’s advocate within internal teams-ccp-props="{">

**Gro** **wth Internal and External** **:** 30%

+ Identify and nurture opportunities for growth and deeper engagement

+ Coordinate with Customer Success team on onboarding and training activities

Qualifications:

Bachelor's Degree or Experience in lieu of, Required

Master's Degree, Preferred

5+ years of Industry Related Sales Experience, Preferred

Knowledge of Ready Mix Concrete Industry, Preferred

Quality Control Concrete, Preferred

5+ years in leadership or management role, Preferred

Required Traits:

Know and understand the quality and safety policies.--

Complete all quality and safety training required for the specific position.--

Follow all quality and safety rules and procedures and remind others.---

Commit to addressing and reporting any unsafe condition or quality issue immediately.---

Be empowered and speak up when unsafe behaviors are observed or quality issues arise and to not place blame while investigating these issues.-

Adhere to the principles of data integrity

Chryso and VERIFI, Saint-Gobain brands in our Construction Chemicals business, are leading global designer and manufacturer of high quality concrete admixture thanks to a strong commitment to research and innovation, coupled with adherence to the strictest manufacturing standards in the industry. Our admixtures are engineered to optimize the performance of our customers’ specific concrete materials in a way that will maximize user satisfaction and economy.

We deliver significant added value and support to its clients, which includes assistance with client inventory control and prompt product deliveries.

Saint-Gobain provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Saint-Gobain is an equal opportunity employer of individuals with disabilities and supports the hiring of veterans.

Certain locations require pay information be provided in job postings. Saint-Gobain aims to deliver a comprehensive Total Rewards package to support our employees’ wellbeing and help improve daily life for themselves and their families. We believe in the importance of pay transparency in what we offer potential candidates. Provided is the national pay range for this position which is **$115,000** to **$125,000** per year. However, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors.

In addition to base salary, this position is eligible for an annual bonus. The targeted bonus amount is **13%** of base salary based on company and individual performance measures. The Total Target Cash range (base pay and annual bonus) for this position, is **$129,950** to **$141,250.** Bonus payments are part of variable compensation and by nature can vary based on company and individual performance and is not a guarantee.

Employees have the flexibility to choose the benefits that best fit their individual needs.

Health and Wellbeing – Supporting your wellbeing, to thrive in life and work.

+ Medical, Prescription Drug, Vision, and Dental Insurance

+ Healthcare Saving Account and Flexible Spending Account options

+ LiveWell Wellness Program

+ Employee Assistance Program (EAP)

+ Paid Time Off and Paid Parental Leave

Retirement and Protection - Helping to make the future life you want a reality.

+ 401(k) with Company Match, Retirement Accumulation Plan (RAP), Cash Balance Pension Plan

+ Company-provided Life Insurance, AD&D, Short-Term Disability

+ Voluntary employee and dependent life insurance, Long-Term Disability, Critical Illness and Accident Insurance

Additional Benefits – Helping shape the experience and impact you want

+ Commuter Benefits

+ Group Legal

+ Identity Theft Protection

+ Auto and Home Insurance

+ Pet Insurance and Discounts

+ Back-up Child & Elder Care