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Company Overview:

Req ID: 328696

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Microsoft Dynamics 365 CE/CRM Sr. Business Analyst to join our team in Plano, United States (US).

Job Description:

The Microsoft Dynamics 365 Sr. Business Analyst is the single point of responsibility for Microsoft Dynamics 365 CE projects that are executed through the NTT Data Microsoft Center of Excellence (CoE). They will interface with the Microsoft practice, the onsite Architects and project teams.

+ Provides functional expertise, direction, and leadership to the technical team for a project. Ensure all components of the technical architecture are properly integrated and implemented

+ Leads business requirement sessions and workshops for building of Microsoft Dynamics & Power Platform solutions that meets requirements.

+ Responsible for end-to-end fit gap analysis, requirements gathering, functional & technical governance, technical best practices, the reuse of technical assets, and the assignment of technical work.

+ Responsible for drafting user stories and acceptance criterion.

+ Mentors and advises CRM developers on the business requirements and acts as a bridge between customer and technical team.

+ Day-to-day interaction with business teams, working closely with the Program/Project Managers to provide information around scheduling, risks, issues, changes, etc.

+ Participates in daily leadership calls, stand-ups, can outline performance of technical team

+ Participate in all work product review sessions described in the Quality Plan to ensure compliance with the technical design.

+ Coach and mentor the technical team in the development of the project from a technical perspective

+ Work with other key architecture roles to ensure the technology is being applied to meet the business objectives (Applications Architect, Data Architect, etc.)

+ Collaborate with the Configuration Management Specialist to define configuration management processes and procedures for configuration items (code, configuration settings, etc.

+ Participate in Work Product Reviews as referenced in the Project Quality Plan

+ Will support new pursuits and business and asked to validate estimates

Required Skills

+ 8+ Years of Total experience with 4+ years in implementing Microsoft Dynamics 365 CE/CRM

+ Experience on Canvas Apps, Portal Development and Power Automate.

+ Experience with Azure Dev Ops Board

+ Experience with an automated requirements management tool

+ Experience with Power Platform suite is a must

+ Key Functional Attributes:

+ Proven client relationship skills

+ Viewed as a trusted adviser

+ Strong communication and collaboration skills, proactive communicator

+ Strong written communications

+ Assertive

+ Ability to mentor junior resources

+ Tolerance of ambiguity

+ Self-Starter, Initiative taker

+ Strong organizational skills

+ Detail oriented

\#LI-NorthAmerica

Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting pay range for this remote role is $65-$90.67/hour. This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on a number of factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications. This position may also be eligible for incentive compensation based on individual and/or company performance.

About NTT DATA:

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.