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Working Title: Resettlement Program Assistant

Job Class: Office and Administrative Specialist, Senior

Agency: Human Services Dept

+ **Job ID** : 86911

+ **Location** : St. Paul

+ **Telework Eligible** : Yes

+ **Full/Part Time** : Full-Time

+ **Regular/Temporary** : Unlimited

+ **Who May Apply** : Open to all qualified job seekers

+ **Date Posted** : 06/25/2025

+ **Closing Date** : 07/01/2025

+ **Hiring Agency/Seniority Unit** : Human Services Dept / DHS Central Office AFSCME

+ **Division/Unit** : DHS-Central Office / RPO Operations

+ **Work Shift/Work Hours** : Day Shift, 8:00am - 4:30pm

+ **Days of Work** : Monday - Friday

+ **Travel Required** : Yes (~5%)

+ **Salary Range:** $21.90 - $29.65 / hourly; $45,727 - $61,909 / annually

+ **Classified Status** : Classified

+ **Bargaining Unit/Union** : 206 - Clerical/AFSCME

+ **Work Area** : C

+ **FLSA Status** : Nonexempt

+ Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : Yes

The Department of Human Services is unable to provide sponsorship for work visas. Applicants must be eligible to work in the United States at the start of employment. DHS does not participate in E-Verify.

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

_***This position is eligible for_ telework (https://mn.gov/mmb-stat/policies/1422-telework.pdf) _for applicants who reside in Minnesota or in a bordering state, with supervisory approval and satisfactory performance. If you live in a state bordering Minnesota, you must live within 50 miles or less from the primary work location to be eligible for telework.***_

_The Department of Human Services’ (DHS) Resettlement Programs Office (RPO) supports the effective resettlement of refugees in Minnesota by helping them meet their basic needs to that they can live in dignity and achieve their highest potential. As a member of the Fiscal and Operations Team in RPO, this position coordinates and provides administrative support for the RPO program._

_Under limited supervision, this position develops and implements procedures and guidelines to govern complex administrative processes, interprets agency policies and procedures, and serves as the assistant to the Director of RPO._

Responsibilities include but may not be limited to:

+ Provide administrative support for RPO managers, supervisors, and staff.

+ Provide administrative support to the Director of RPO.

+ Develop and implement procedures and guidelines to govern complex administrative processes.

+ Serve as Technical Service Liaison (TSL) for RPO to afford efficient daily access to business-critical data and basic communication tools.

Minimum Qualifications

_**To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month, day and year for each job held.**_

+ Desktop or website publishing skills sufficient to utilize computer programs such as Microsoft Office Suite products (Adobe, Outlook, Word, Excel, Teams, PPT, etc.) or similar software.

+ Typing/keyboarding skills sufficient to complete a variety of reports, letters and data summaries.

+ Customer service skills sufficient to provide information to wide range of clientele, including phone calls and e-mail contacts in helpful and courteous manner.

Preferred Qualifications

+ Experience managing critical communications and schedules of multiple team members.

+ Ability to set, manage and modify priorities and efficiently manage time and resources.

+ Analysis/problem solving skills needed to research, troubleshoot, contain and resolve problems that have the potential to escalate if not resolved.

+ Highly adaptable to change and can rapidly adjust to changes in policy, process and protocol.

+ Understands, and applies laws associated with data privacy and confidentiality.

+ Knowledge to manage office procedures and work systems

+ Variety of experiences working effectively with others from different backgrounds and cultures.

Additional Requirements

REFERENCE/BACKGROUND CHECKS – DHS will conduct reference checks to verify job-related credentials and a criminal background check prior to appointment.

AN EQUAL OPPORTUNITY EMPLOYER

Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.

Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email [email protected] . Please indicate what assistance is needed.