• Financial Aid Manager

    CUNY (Queens, NY)


    Financial Aid Manager

    POSITION DETAILS

    The CUNY School of Law is the premier public interest law school in the country. Founded in 1983, we train lawyers to serve historically underrepresented communities and work towards greater diversity in the legal profession. Our motto, “law in the service of human needs,” infuses everything we do. We are the most diverse law school on the East Coast, and one of the top law schools in the country for clinical practice.

     

    The Financial Aid Manager plays a crucial leadership role in the management and delivery of financial aid services, ensuring regulatory compliance, and implementing federal, state, and institutional financial aid programs. This position manages all financial aid programs adhering to the latest Federal/State laws and University policies. Reporting to the Assistant Dean for Enrollment Management & Financial Services, the Financial Aid Manager will assist in the development of strategic goals while also managing staff and overseeing the administration of the Financial Aid Office.

    In addition to the position summary and the CUNY Title Overview, other key duties include, but are not limited to the following:

    • Oversee the administration of federal, state, and institutional aid programs, ensuring compliance with applicable regulations and policies.

    • Guide financial aid strategies and collaborate with campus departments to support the Law School's enrollment and retention goals.

    • Manage financial aid processing operations, including needs analysis, packaging, verification, disbursement, and reconciliation.

    • Interpret and implement regulatory updates, stay abreast of legislative updates ensuring timely communication to stakeholders (e.g. students, colleagues, etc.),

    • Lead or participate in strategic initiatives, including process improvements, technology implementations, and policy development.

    • Serve as a primary contact for escalated student and parent inquiries, resolving complex financial aid issues with professionalism and sensitivity.

    • Leverage systems (e.g. CUNYfirst) to conduct detailed analysis of the financial aid process with the goal of improving the efficiency and accuracy of financial assistance delivery; generate projections and streamline reconciliation efforts.

    • Supervise, train, and evaluate financial aid staff; foster a collaborative and service-oriented team culture that encourages professional development

    • Regularly audit and update financial aid policies and procedures, lead audit and compliance reviews

     

    Nights and weekends may be required.

     

    Perform related duties as assigned.

     

    Like other staff in the Law School, you are subject to the same in-person requirements, which entail a minimum of 70% in-person on-campus presence over two weeks. This requirement for in-person work may be higher than 70% based on departmental and divisional needs.

    QUALIFICATIONS

    •Bachelor's Degree and six years' related experience required.

    PREFERRED: The ideal candidate should have:

    • Expert management of federal and state financial aid programs and processes, including compliance with regulations and current trends.

    • Experience with state and federal reporting.

    • Strong organizational, analytical, and problem-solving abilities.

    • Proficient in financial systems and industry-specific software and databases

    • Proficient in the use of academic systems, databases, and programs, plus Microsoft Office 365 programs, and remote/virtual meeting/conferencing and collaboration tools (MS Teams, Zoom, WebEx, Skype, etc.)

    CUNY TITLE OVERVIEW

    Plans, develops and implements financial aid policies and processes in accordance with Federal, State and University standards.

     

    - Manages financial aid activities and represents the office at on-campus and off-campus meetings and forums

     

    - Manages day-to day administrative and systems operations for optimal efficiency and customer service; manages special processes such as Return of Title IV Aid

     

    - Provides comprehensive financial counseling to parents and students

     

    - Implements all necessary processes to support financial aid application, awarding and delivery cycles

     

    - Oversees the coordination of financial aid activities with those of other College and University offices

     

    - Implements and maintains web based services

     

    - Performs related duties as assigned.

     

    Job Title Name: Financial Aid Manager

    CUNY TITLE

    Higher Education Associate

    FLSA

    Exempt

    COMPENSATION AND BENEFITS

    $93,491 - $107,789

     

    Salary commensurate with education and experience.

    _For appointments expected to start on or before 8/31/2025:_

    _CUNY is in the process of implementing salary schedule increases. Once implemented, salaries of eligible employees will be adjusted by 6.09% with additional increases of 3.25% effective 9/1/2025 and 3.5% effective 9/1/26, in accordance with the terms of the PSC-CUNY collective bargaining agreement._

     

    CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.

    HOW TO APPLY

    To apply, go to www.cuny.jobs, access the employment pageand search for this vacancy using the Campus, Job ID or Title. Select "Apply Now" and provide the requested information.

    CLOSING DATE

    Applications will be accepted through July 27, 2025.

    JOB SEARCH CATEGORY

    CUNY Job Posting: Managerial/Professional

    EQUAL EMPLOYMENT OPPORTUNITY

    CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.

     

    Job ID

     

    30564

     

    Location

     

    CUNY School of Law