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Academic ASAP Student Advisor (Multiple Positions)

POSITION DETAILS

Founded in 1971 in Long Island City, Queens **,** LaGuardia Community College is one of seven community colleges of the City University of New York (CUNY). LaGuardia offers more than sixty associate degree programs and more than fifty workforce training, ESOL, GED, and pre-college programs. In 2023, LaGuardia served approximately 24,000 students. More than one-third of LaGuardia’s degree-seeking students are born outside the United States; they come from 136 countries and speak 43 heritage languages. Sixty percent are first-generation college students.

Virtually all LaGuardia students are ethnic minorities (89 percent), 58 percent are women, 27 percent are over the age of 25. Forty-six percent of associate degree students are Hispanic. Upon graduation most students transfer to four-year colleges, typically in CUNY, to complete their baccalaureate degrees. Graduates of career programs such as Nursing, Computer Technology, and Veterinary Technology enter the workforce. LaGuardia ranked fifth among U.S. community colleges in economic mobility – moving low-income students into the middle class and beyond – in studies by Stanford University (2017) and the Brookings Institution (2020).Please visit www.laguardia.edu to learn more.

Reporting to the ASAP Associate Director, the ASAP Academic Student Advisor will accomplish the duties listed in the CUNY Title Overview as well as the following responsibilities:

+ Deliver comprehensive advisement support services to an assigned group of students through degree completion, according to campus program advisement rubric;

+ Utilize campus degree maps to create semester by semester academic plans for freshman, continuing and/or transfer students as appropriate;

+ Consistently review student progress and provide timely interventions to keep students on track toward degree;

+ Enter/document/track all student contact in ASAP program and/or college student database, recommend referral and services as appropriate;

+ Run student contact queries/reports consistently to determine outreach and follow up needed to meet students with the frequency and modality required by the program;

+ Conduct workshops and group advisement on topics of relevance and interest;

+ Performs related duties as assigned.

QUALIFICATIONS

Bachelor’s degree (Master’s preferred) in an appropriate discipline and four years related experience.

Bachelor’s degree (master’s preferred) in an appropriate discipline and four years related experience. A Master’s degree in Psychology, Counseling, Educational Administration, Educational Psychology and/or Social Work may be substituted for 2 years’ experience. The ideal candidate will have:

+ Experience providing guidance, support, and services to students.

+ Strong understanding of the educational needs and challenges facing students from diverse urban backgrounds.

+ Proven ability to maintain accurate and detailed student records.

+ Demonstrated skill in understanding and respecting cultural differences.

+ Proficient in Microsoft Office (particularly Access and Excel) with an aptitude for learning new systems as needed.

+ Excellent organizational, collaborative, communication, and facilitation skills. Knowledge of equitable and inclusive advisement practices to support students.

OTHER QUALIFICATONS

Experience presenting workshops, seminars and working with community college students desirable. Familiarity with and ability to utilize position-related computerized applications and information technology.

- Demonstrated self-sufficiency, good problem-solving and follow-up skills.

- Flexibility to work some evenings and weekends.

- Proven history working in retention based programming.

- Ability to work in a centralized program where the reporting structure includes a central CUNY ASAP Office.

- Ability to speak more than one language, a plus

CUNY TITLE OVERVIEW

Accelerated Study in Associate Programs (ASAP) helps students earn their college degree as quickly as possible, by removing the financial, academic, and personal obstacles that many students confront. Key ASAP program features include a consolidated block schedule, cohorts by major, required full-time study and comprehensive advisement and career development services. Financial incentives include tuition waivers for financial aid eligible students, yearly textbook vouchers, and MetroCards for all students. Further information is available at www.cuny.edu/ASAP.

The ASAP Advisor is a member of an integrated College team providing individual academic, career and related support to an assigned group of college students as they progress through the program.

- Delivers comprehensive advisement support services to an assigned group of students through degree completion

- Conducts workshops and group advisement on topics of relevance and interest

- Reviews student progress and tracks student use of academic support services

- Conducts regular outreach to faculty and other college staff as needed to support student success

- Maintains accurate tracking data and notes for each assigned student, recommending appropriate referrals and opportunity programs

- Supports annual recruitment of students

- Organizes periodic special events and programs for students, faculty and staff

- Performs related duties as assigned.

CUNY TITLE

Higher Education Assistant

FLSA

Exempt

COMPENSATION AND BENEFITS

$62,411 - $68,004

CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.

CUNY is in the process of implementing salary schedule increases. Once implemented, salaries of eligible employees will be adjusted by 6.09% with additional increases of 3.25% effective 9/1/2025 and 3.5% effective 9/1/26, in accordance with the terms of the PSC-CUNY collective bargaining agreement.

HOW TO APPLY

Visit www.cuny.edu, access the employment page, log in or create a new user account, and search for this vacancy using the Job ID or Title. Select "Apply Now" and provide the requested information.

Candidates should provide a resume and cover letter.

CLOSING DATE

July 25th, 2025

JOB SEARCH CATEGORY

CUNY Job Posting: Managerial/Professional

EQUAL EMPLOYMENT OPPORTUNITY

CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.

Job ID

30309

Location

LaGuardia Community College