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Computer Support Specialist III

Full-Time

$24.189/Hour

Montana Technological University provides a comprehensive benefits package for all eligible positions that includes health, dental and vision insurance, mandatory retirement plan with employer contribution, partial tuition waiver, and a wellness program.

Application Deadline:  Applications received by July 7th, 2025, will be guaranteed full review and consideration.

Montana Tech is seeking a Computer Support Specialist III to join our team. This role involves resolving complex technical issues, researching and implementing new technologies, and providing advanced support to faculty, staff, computer labs, and classrooms across all departments and colleges, including Highlands College. Our goal is to minimize downtime and ensure smooth operations.

Key Responsibilities:

+ Resolve complex technical problems and provide advanced support.

+ Research and implement new technologies.

+ Assist with the setup and maintenance of computer labs and classrooms.

+ Troubleshoot hardware and software issues.

+ Prepare instructional documents for internal use.

+ Communicate with vendors to troubleshoot and implement new technologies.

Departmental Support:  Each Computer Support Specialist is assigned to a specific department or college, where they will:

+ Lead the installation and maintenance of hardware, software, peripheral equipment, and operating systems.

+ Research, design, implement, maintain, and document required technologies.

+ Provide cross-training to other Computer Support Specialists and the Computer Support Specialist Manager.

Work Schedule:

+ Generally, Monday to Friday, 40 hours per week.

+ Occasionally, on-call duties and alternate schedules may be required.

Qualifications:

+ Associate degree in Networking, Technology, Information Technology, or a related field, or 4 years of relevant experience.

+ Preferred: Bachelor of Science in Networking Technology, Information Technology, or a related field; CompTIA A+ certification; understanding of hypervisor administration and maintenance; experience with computer peripherals (printers, projectors, mobile devices, cameras, etc.).

Application Requirements:

+ Complete application materials, including a cover letter addressing qualifications, a resume, and contact information for three professional references.

Physical Demands:

+ Lift over 50 pounds.

+ Walk, bend, sit, and stand for extended periods.

+ Kneel, climb ladders (6 ft and higher), and crouch.

+ Carry equipment up to three flights of stairs.

+ Move equipment via a cart across campus, including up and down hills.

For full consideration application materials must be complete.

Any offer of employment is contingent upon a satisfactory criminal background check.

Montana Tech is committed to providing a working and learning environment free from discrimination. As such, the University does not discriminate in the admission, access to or conduct of its educational programs and activities nor in its employment policies and practices on the basis of race, color, religion, national origin, ethnicity, creed, service in the uniformed services (as defined in state and federal law), veteran status, gender, age, political beliefs, marital or family status, pregnancy, physical or mental disability, genetic information, gender identity, gender expression, or sexual orientation or preference. In support of the University’s mission to be inclusive and diverse, applications from qualified minorities, women, veterans and persons with disabilities are highly encouraged. Montana Tech makes accommodation for any known disability that may interfere with an applicant’s ability to compete in the hiring process or an employee’s ability to perform the duties of the job. In compliance with the Montana Veteran’s Employment Preference Act, Montana Tech provides preference in employment to veterans, disabled veterans, and certain eligible relatives of veterans.

To claim veteran’s preference please complete the employment (veteran’s) preference form located on the employment page and email to [email protected]. You must include the job title of the position in which you are applying.

Employment (veteran's) preference form

To request an accommodation for the application or interview, please contact Cathy Isakson 406-496-4380; [email protected]

Why Work at Tech?

Help meet the changing needs of society by providing a transformative student experience by helping develop leaders for tomorrow by advancing science, engineering and technology.

In addition, Montana Tech offers an attractive benefits package* which includes:

+ Medical, Dental, and Vision Insurance with low deductibles and comprehensive coverage.

+ Generous employer contribution toward monthly health care benefits worth $6.08 per hour.

+ 5.9% retirement employer contribution for eligible employees

+ 11 Holidays per year

+ 3 weeks of Annual Leave to start

+ Generous sick leave policy that can be used for sick children, doctor and dentist appointments as well as bereavement.

+ 6 credits of coursework free per year (fees not included)

+ Life and Disability Insurance

+ Reduced tuition for dependents after 4 months of employment for eligible employees

+ Employee Assistance and a Wellness Program

+ Optional Retirement Plan for eligible employees

+ Possible remote work days with supervisor approval and eligible positions.

* Benefits are dependent on position type and terms and conditions of eligibility.

Montana Technological University, Butte Montana, is nestled in the Heart of the Rocky Mountains along the Continental Divide, where I-15 and I-90 intersect. We are home to the largest National Historic District in the country. Montana Tech is a special focus institution with a reputation for excellence and value. Montana Tech is ranked #1 in the nation by CollegeNET.

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