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POSITION: IT Manager

DEPARTMENT: Information Technology

REPORTS TO: General Manager

FLSA STATUS: Salaried, Exempt

LEGENDS & ASM GLOBAL

Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering an end-to-end solution across all areas of venue operations and revenue generation for many of the world’s most iconic brands and venues.

Legends brings a 360-degree, data-driven approach across planning, sales, partnerships, hospitality, and merchandise, working with top-tier clients to deliver exceptional experiences.

ASM Global, the world leader in venue management and live event production, oversees 400+ arenas, stadiums, convention/exhibition centers, and performing arts venues globally.

Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the team that is transforming live entertainment? Join us to make legends happen!

Essential Duties and Responsibilities

+ Support IT application needs for all ASM Global staff.

+ Collaboration with the third-party vendor providing network services.

+ Development of protocols for staff technology usage.

+ Function as a liaison with Arizona Cardinals regarding network support issues.

+ Function as a liaison with ASM Global IT Department regarding corporate applications and systems issues.

+ Function as building lead for NFL Security audits.

+ Assistance in development of marketing and business presentation technology-related projects.

+ Training and support for Microsoft Office usage by staff.

+ Identification and implementation of other software applications to enhance productivity and efficiency.

+ Identification and implementation of hardware opportunities to enhance productivity and efficiency.

+ Keep inventory of technologies systems for Life Cycle Management and budgeting purposes. Work closely with General Manager, Director of Facility Accounting, and business leaders to establish budgets capturing capex costs for technology investment.

+ Troubleshooting of application and network problems.

+ All other duties as assigned

SUPERVISORY RESPONSIBILITIES

Carries out supervisory responsibilities in accordance with all Legends & ASM policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability

required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

+ BA degree in Computer Sciences required.

+ At least 3 years of IT support experience.

Skills and Abilities

+ Strong knowledge of business office applications and systems.

+ Knowledge of report writing applications, including Crystal Reports, etc.

+ Must have communication skills and keen attention to detail.

+ Ability to translate non-technical needs communication into technical development capabilities.

+ Excellent organizational, planning, communication and inter-personal skills.

+ Ability to undertake and complete multiple tasks.

+ Knowledge of wireless technology applications and interface availability.

+ Working knowledge of Windows CE and cybersecurity controls.

+ Proficiency in Windows XP support.

+ Extreme proficiency in all Microsoft Office applications.

COMPENSATION

Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.

WORKING CONDITIONS

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an

employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

NOTE:

The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this

document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Legends & ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor