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Position Information

Functional TitleProperty/Liability Claims Agent l

Recruitment Category TypeStandard

Functional CategoryClaims

GradeUO.08

FLSA StatusNon-Exempt

Requisition Number25-0281

Number of Vacancies1

Job LevelNon-Management

Job CodeN/A

Job Description Summary

Organization NameClaims

Reports toSection Manager, Claims

Full or Part TimeFull Time

If Part Time how many hours per week

Regular or TemporaryRegular

Position End Date (if temporary)

Work Schedule

8:30am -5:00pm

Position LocationLaurel

Position Summary Information

General Summary

TheProperty/Liability Claims Agent I is responsible for investigating, evaluating, and resolving minor property claims involving damages to real property and vehicles. Duties include reviewing damage, engaging WSSC staff and contractors to gather relevant documentation and informtaion, drafting authority memoranda, and negotiating settlements. The agent also handles simple billed work claims that involve investigating damage to WSSC Water property caused by third parties.

Essential Functions

+ Maintains claims files with pertinent documentation

+ Assembles reports and other material related to property damage claims

+ Communicates regularly with claimants

+ Advises claimants of the disposition of their claims

+ Maintains records related to claims and expenses

+ Assists with processing invoices submitted by claims vendors, including cleaning contracts

+ Processes billed work (damage caused by others to WSSC Water vehicles, lines and structures)

+ Analyzes and resolves liability issues

Other Functions

Performs related duties, as assigned

Work Environment And Physical Demands

Work is performed in a business casual office environment.

Required Knowledge, Skills, And Abilities

+ Excellent interpersonal, writing, and analytical skills

+ Proficient in Microsoft Office software

+ Ability to build rapport with a diverse public

Minimum Education, Experience Requirements

+ High School diploma (or equivalent)

+ 1+ year experience processing claims – OR – two years of experience working with WSSC Water’s computer system for processing maintenance work orders ( MMIS )

Additional Requirements

Completion of the WSSC Water Financial disclosure statement within 30 days of employment and annually thereafter

Preferences

Claims coursework is helpful.

Salary$25.77 - $43.80 per hour

Posting Detail Information

EEO Statement

AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER

It is the policy of the Commission to select new employees and to promote current employees without regard to race, sexual orientation, sex, religion, national origin, marital status, or handicap. The Commission does not discriminate against qualified individuals with a disability and will make reasonable accommodation for any disability that does not result in undue hardship for the Commission.

Close Date07/17/2025

Open Until FilledNo

Special Instructions to Applicants

Additional Information

All applicants selected will be subject to drug screening and a background check/verification.

Supplemental Questions

Required fields are indicated with an asterisk (*).

+ * Will you, now or in the future, require sponsorship for employment visa status?

+ Yes

+ No

+ Are you an eligible veteran of any branch of the armed forces who has received an honorable discharge or Certificate of Satisfactory Completion of Military Service, the spouse of an eligible veteran who has a service-connected disability or the surviving spouse of a deceased eligible veteran?

+ Yes

+ No

Applicant Documents

Required Documents

+ Resume

+ Cover Letter/Letter of Application

Optional Documents