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  • Manager, Customer Service (Market Refresh)

    Compass Group, North America (Fremont, CA)



    Apply Now

    Canteen

     

    Salary: $70,000 - $85,000 / year

     

    Other Forms of Compensation: Yearly Bonus Opportunity

     

    Growth. Opportunity. Excellence.

     

    Canteen brings break time to everyone. We combine food, service, and experience backed by industry-leading technology to help companies create a better workplace and connect their employees. Canteen’s solutions include markets, office coffee and snacks, unattended retail, and culinary.

     

    Our people are at the heart of everything we do. Their dedication, collaboration, and passion fuel our growth. Interested in joining our team? You bring the enthusiasm, customer service, and commitment; we’ll supply the opportunity and innovation. Together, we’ll continue to transform our industry.

     

    Come grow with us. We are Canteen.

     

    Overview

     

    Ensure the region surpasses refresh goals and monitor sales lift 810 postrefresh Drive sales growth meet revenue targets and maintain excellent customer service across all retail locations Requires strong retail sales communication merchandising marketing knowledge and leadership skills

    Supervisory Responsibilities

    Collaborate with drivers warehouse and Customer Service Manager during refresh projects

    Key Responsibilities

    Frequent onsite visits to uphold standards and build client relationships

     

    Partner with clients and operations to address needs

     

    Communicate updates to drivers and track refresh progress

     

    Identify stores with declining sales and recommend updates to product mix branding and technology

     

    Lead merchandising marketing and tailored solutions to enhance customer experience

     

    Manage retail strategies regionally and corporately

     

    Ensure projects meet timelines budgets and goals

     

    Troubleshoot systems equipment and POS technology onsite

     

    Support pricing audits and reporting for leadership and clients

     

    Organize resources to achieve strategic objectives

     

    Enforce compliance with policies legal safety and health standards

     

    Report critical issues to Senior Management for account retention or risk

    Preferred Qualifications

    Highly organized adaptable with excellent communication skills and a positive attitude

     

    Able to work independently and collaboratively

     

    Skilled in building and maintaining professional relationships

     

    Detail Oriented with a commitment to quality

     

    Project management retail merchandising warehouse or purchasing experience a plus

     

    Willing to travel regionally up to 80

     

    Company car included in compensation

     

    Apply to Canteen today!

     

    Canteen is a member of Compass Group USA

     

    Click here to Learn More about the Compass Story (http://www.compass-usa.com/our-story/)

     

    Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

     

    Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

     

    Applications are accepted on an ongoing basis.

     

    Canteen maintains a drug-free workplace.

     

    Associates at Canteen are offered many fantastic benefits.

     

    + Medical

    + Dental

    + Vision

    + Life Insurance/ AD

    + Disability Insurance

    + Retirement Plan

    + Paid Time Off

    + Holiday Time Off (varies by site/state)

    + Associate Shopping Program

    + Health and Wellness Programs

    + Discount Marketplace

    + Identity Theft Protection

    + Pet Insurance

    + Commuter Benefits

    + Employee Assistance Program

    + Flexible Spending Accounts (FSAs)

    + Paid Parental Leave

    + Personal Leave

     

    Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here (https://www.compass-usa.com/wp-content/uploads/2023/08/2023\_WageTransparency\_Canteen.pdf) for paid time off benefits information.

     

    Req ID: 1432135

     

    Canteen

     

    Leticia Pinon

     


    Apply Now



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