• Patient Navigator Associate, Oncology - Oncology…

    Queen's Health System (Honolulu, HI)


    RESPONSIBILITIES

    I. JOB SUMMARY/RESPONSIBILITIES:

    • Supports oncology patients and their caregivers through the health care system by providing access to supportive services and helping them overcome barriers to care.

    • Assists and navigates patients with identified external barriers as related to transportation, lodging, travel, and interpreter arrangements.

    • Performs duties and responsibilities in accordance with policies and procedures and consistent with the goals and objective of the department and The Queen’s Medical Center (QMC).

    II. TYPICAL PHYSICAL DEMANDS:

    • Required: finger dexterity, seeing, hearing, speaking.

    • Frequent: standing, walking, sitting.

    • Occasional: kneeling, climbing stairs, walking on uneven ground, reaching at and below shoulder level, stooping/bending, squatting, lifting usual weight of 10 pounds up to 25 pounds, pushing/pulling usual weight of 10 pounds up to 25 pounds, carrying usual weight of 5 pounds, reaching above shoulder level.

    III. TYPICAL WORKING CONDITIONS:

    • Not substantially subjected to adverse environmental conditions.

    • May be required to work at The Queen’s Medical Center – West Oahu.

    IV. MINIMUM QUALIFICATIONS:

    A. EDUCATION/CERTIFICATION AND LICENSURE:

    • Associate’s degree in a health related field; or two (2) years work experience in healthcare may be substituted for the educational requirement.

    B. EXPERIENCE:

    • Prior work experience in customer service or direct patient interaction.

    • Knowledge of Microsoft Office applications, i.e. Word, Excel, and PowerPoint.

     

    Equal Opportunity Employer/Disability/Vet