"Alerted.org

Director Nursing Quality & Patient Engagement

Location of Job** **: US:NY:Buffalo

Work Type** **: Full-Time

Shift 1

Job Description

The Director of Quality & Patient Engagement is responsible for the development, standardization and coordination of programs to advance nursing quality, implementing, evaluating quality improvement and patient engagement programs across Kaleida Health System at the acute care sites. Ensures development of nursing quality and patient safety initiatives to improve patient satisfaction and family centered care. The Director will be responsible for maintaining strong alignment with the strategic goals and objectives for Kaleida Health, which includes the strategic focus for the nursing plan of excellence. The Director works closely with a variety of stakeholders (i.e., site Chief Quality Officer and Corporate Chief Quality Officer), coordinating the activities of nursing quality and patient engagement across the enterprise. Continually assesses all services, identifies problems, utilizes data to analyze and propose innovative approaches for solutions. Prepares and delivers reports to operational leadership outlining progress toward meeting annual goals and objectives, to include performance related to finance, clinical activity, quality, safety. The Director of Nursing Quality and Patient Engagement supports and interprets the mission/values, philosophy, goals and objectives of the organization and nursing services across the system of care; participates in the annual goal setting for nursing to attain and deliver on the strategic plan for the system and sites specific nursing services. The Director leads and motivates nursing staff, provides professional development opportunities and fosters a positive working environment. The Director Reports directly to the Chief Nurse Executive with a dotted line reporting line to the Chief Quality Officer.

Education And Credentials

Bachelor’s degree in nursing required. Master's degree preferred. Registered Nurse licensure required. CPQH or CPHRM certification preferred.

Experience

5 to 7 years of experience in nursing with at least 3 years in a leadership role focused on quality improvement required. Experience in an academic or complex health system required. Acute care quality performance management experience required. Demonstrated experience using performance improvement skills and patient engagement skills such as lean or Six Sigma required. Strong analytical and critical thinking skills are essential, along with the ability to collaborate effectively with physicians, staff, leaders, and other key stakeholders required.

Working Conditions

Job Details

Department: KH Nursing Corporate

Standard Hours Bi-Weekly: 75.00

Weekend/Holiday Requirement: No

On Call Required: No

**With Rotation:** No

**Scheduled Work Hours:** 8a-5p

Work Arrangement: Onsite

Union Code: N00 - Non Union KH

Requisition ID#: 8825

Grade: EX219

Pay Frequency: Bi-Weekly

**Salary Range:** $120,354.00 - $165,486.75

*Wage will be determined based on factors such as candidate's experience, qualifications, internal equity, and any applicable collective bargaining agreement.

_Kaleida Health’s mission is to advance the health of our community, and we believe our diversity, equity, and inclusion (DEI) strategic work is mission- critical for the good of our workforce and the community who need and depend on our care and services. We understand that racism and health inequities stand firmly in the way of advancing the health of our community, and Kaleida Health envisions DEI as the pursuit of equity and restorative justice for every person. We will exemplify courage and accountability through both the professing and practice of our core values for our friends, colleagues, and community. Kaleida Health is committed to creating a culture of equity and inclusion where diversity is valued and celebrated!_

**Position** Director Nursing Quality & Patient Engagement

**Location** US:NY:Buffalo | Management | Full-Time

**Req ID** null

Equal Opportunity Employer

Kaleida Health is committed to diversity and believes our workforce is strengthened by the inclusion of and respect for our differences.

Kaleida Health is an equal opportunity and affirmative action employer. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, religion, sex, national origin, citizenship status, creed, gender, gender identity or expression, sexual orientation, disability, veteran status or any other factor which cannot lawfully be used as a basis for an employment decision.

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for or perform your job.