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Description

The Delivery Experience Speed Tech (DEX Speed Tech) team is redefining fast delivery for millions of Amazon customers worldwide—enabling “need-it-now” convenience through innivative programs and technology. We build and launch customer-facing innovations across sub-same day (SSD) and ultra-fast delivery services, working at the intersection of software, fulfillment, and retail operations.

We are looking for a Principal Technical Program Manager (TPM) to lead complex, cross-functional programs that accelerate delivery speed and drive seamless shopping experiences. In this high-visibility role, you will own end-to-end program strategy and execution—working closely with engineering, operations, product, and retail partners to deliver scalable solutions for SSD customers. Your work will directly shape how customers discover and receive products in hours, not days.

The ideal candidate thrives in ambiguity, has a bias for action, and is comfortable navigating greenfield problem spaces. You’re customer-obsessed, data-driven, and capable of diving deep to align tech strategy with business goals. You’ll regularly engage with senior leadership (including VPs), manage competing priorities across multiple orgs, and ensure timely delivery of high-impact programs.

If you’re excited to solve big, system-level challenges while delivering delightful, speed-first shopping experiences, we’d love to hear from you.

Key job responsibilities

Key job responsibilities

1) Own successful delivery of large, high impact and highly cross-functional product initiatives while simultaneously and accurately tracking a set of smaller projects

2) Drive strategic cross-functional planning, leading discovery and prioritization by closely partnering with product managers and engineering leads to develop program plans that include roadmaps, dependency identifications, and resourcing plans

3) Ascertain the true requirements underlying feature requests; recommend alternative technical approaches and lead engineering efforts to meet timelines

4) Communicate clearly and effectively to executive management on plans, status, and critical issues

5) Partner as a technical liaison between product and engineering teams

Basic Qualifications

- 7+ years of technical product or program management experience

- 10+ years of working directly with engineering teams experience

- 5+ years of software development experience

- Experience managing programs across cross functional teams, building processes and coordinating release schedules

Preferred Qualifications

- 8+ years of hands-on work managing complex technology projects experience

- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $159,300/year in our lowest geographic market up to $275,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.