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Description

Join the A to Z Communications team at Amazon, part of PXT's Content and Communications Experience Technology (CCXT) organization. Our team powers solutions for content management and communication to 1.5 million Amazonians across 67 countries and 31 languages, and is responsible for Amazon's core internal communication platforms.

As a Software Development Engineer on the Raindrops project, you'll design and build the next generation of digital signage technology that powers 25,000+ TVs across Amazon's global fulfillment centers. Raindrops is a strategic digital signage platform that displays critical information, announcements, and communications on physical screens throughout operations sites. This initiative connects corporate communications directly to the operations floor, providing real-time information to over a million associates. Associates across 22 countries rated digital signage at operations sites as the third most trusted source of news and information, behind A to Z and their managers.

You'll work on integrating Raindrops with our Mercury content platform (Amazon's internal communications authoring tool), enabling a "create once, publish everywhere" experience that amplifies communications across multiple channels. This role offers the unique opportunity to build software that has visible, physical manifestations throughout Amazon's operations network, directly impacting the associate experience every day.

Key job responsibilities

* Design, develop, and deploy robust, scalable software solutions for the Raindrops digital signage platform

* Integrate Raindrops with Mercury to create a unified communications platform that supports content authoring, targeting, and scheduling

* Develop features to support content delivery pipelines, terminal management, and audience targeting

* Build administrative tools for terminal provisioning, channel management, and content approval workflows

* Implement advanced features like dynamic content variables, auto-translation, and multimedia support

* Collaborate with UX designers and product managers to create intuitive authoring experiences

* Partner with operations teams to ensure seamless deployment and support of Raindrops terminals

* Create monitoring, alerting and operational tools to ensure system reliability

* Mentor junior engineers and contribute to architectural decisions

A day in the life

You'll start your day checking system health and addressing any operational issues. During your morning standup, you might discuss progress on integrating Mercury's content management system with Raindrops terminals. Later, you'll collaborate with designers on new templates for vertical-oriented displays, then spend time implementing the content delivery pipeline that powers remote terminal updates. You might meet with Operations Internal Communications stakeholders to understand their workflow needs or join a technical design review for new audience targeting features. Throughout the day, you'll write high-quality code, conduct code reviews, and mentor more junior team members. You'll finish your day documenting your progress and planning your next tasks to build this critical communications infrastructure.

About the team

The A to Z Communications team builds the technology platforms that power communications to Amazon's global workforce of over 1.5 million employees. We're part of a larger Content and Communications organization that consists of 42 Software Development Engineers, 6 Software Development Managers, 3 Technical Program Managers, 5 Product Managers, and 1 Principal Product Manager supporting 6 key products across more than 30 software systems.

Our organization manages the full suite of Amazon's internal communication tools:

- A to Z Web and Mobile Feeds: Where every Amazonian goes to consume internal news and notifications.

- Mercury: Tool for authoring and publishing content on A to Z, email/push/SMS

- PTNS: People Tech Notification Service for delivering notifications

- Raindrops: Digital signage platform for operations sites

Basic Qualifications

- 3+ years of non-internship professional software development experience

- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience

- Experience programming with at least one software programming language

Preferred Qualifications

- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience

- Bachelor's degree in computer science or equivalent

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $129,300/year in our lowest geographic market up to $223,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.