• Customer Service Representative

    Robert Half Office Team (New Orleans, LA)


    Description

    Robert Half is seeking a Customer Service Representative for our client in New Orleans, Louisiana. This short-term contract to full time position requires a detail-oriented individual with experience in call center operations and strong communication skills. The ideal candidate will contribute to resolving customer inquiries efficiently while gaining knowledge of housing programs such as Tax Credit and Voucher initiatives.

    Responsibilities:

    • Respond to inbound customer calls with professionalism and empathy.

    • Address and resolve issues related to housing programs, including Tax Credit and Voucher systems.

    • Maintain accurate records of customer interactions through data entry.

    • Manage email correspondence to assist customers with inquiries and provide timely responses.

    • Handle outbound calls to follow up on unresolved concerns.

    • Schedule appointments for housing-related services and ensure proper coordination.

    • Utilize Microsoft Excel and Word for tracking and reporting purposes.

    • Ensure compliance with Fair Housing regulations during all interactions.

    • Assist with order entry for housing-related programs and services.

    • Demonstrate a thorough understanding of Low-Income Tax Credit Housing (LITCH) policies.

    Requirements

    • Previous experience in a customer service or call center role.

    • Strong verbal and written communication skills.

    • Proficiency in Microsoft Excel and Word.

    • Ability to manage multiple tasks and prioritize effectively.

    • Familiarity with housing programs such as Tax Credit and Voucher systems.

    • Knowledge of Fair Housing regulations and practices.

    • Attention to detail and accuracy in data entry and record-keeping.

    • Ability to learn and adapt to complex housing policies and procedures.

     

    Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. Apply today!

    TalentMatch®

    Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

     

    Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

     

    All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

     

    • 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .