"Alerted.org

Overview Mercy Medical Center is a 375-bed not-for-profit hospital known for our compassionate doctors, nurses and health care staff that are committed to providing excellence in care to meet the health needs of our patients. We come to our work out of a true sense of mission, seeing every patient we care for in their totality—the body, mind and spirit. Join us as we transform the way health care is delivered. Job Details Responsibilities of the Security Supervisor include: Supervise and direct daily activities of security officers to ensure optimal shift coverage and response readiness. Respond to and investigate incidents, disturbances, and emergency situations; escalate as necessary. Ensure thorough and accurate documentation of incidents, reports, and daily activity logs. Conduct regular patrols of hospital premises, including buildings, parking lots, and surrounding areas. Monitor access control systems and CCTV surveillance; identify and report suspicious behavior or breaches. Support hospital staff in de-escalating tense situations involving patients, visitors, or the public. Participate in staff training, shift briefings, and emergency preparedness drills. Liaise with law enforcement, emergency responders, and hospital administration during incidents. Enforce hospital security protocols, including ID checks, visitor policies, and restricted area access. Support the development and enforcement of departmental policies and procedures. Conduct Fire Safety Drills Qualifications for the Security Supervisor include: Prior law enforcement or public safety experience preferred. Valid New York State driver’s license with a clean driving record. Demonstrated experience in report writing and incident documentation. Ability to lift and carry objects weighing over 25 pounds. Prior supervisory or team lead experience preferred. Working knowledge of security surveillance systems (CCTV) and access control systems. Proven experience in verbal de-escalation and conflict resolution techniques. Familiarity with hospital safety standards, protocols, and regulatory compliance (e.g., HIPAA, Joint Commission) preferred. Salary Range USD $31.00 - USD $45.00 /Hr. The range listed does not include any bonuses/incentive, differential pay or other forms of compensation that may be applicable to this job and it does not include the value of benefits. At Catholic Health, we believe in a people-first approach. In addition to the estimated base pay provided, Catholic Health offers generous benefits packages, generous tuition assistance, a defined benefit pension plan, and a culture that supports professional and educational growth.