• Client Services Administrator

    Dynatron Software (Dallas, TX)


    At Dynatron Software, we help automotive service departments increase revenue and profitability with our suite of services. We strive to be a people-first company where employees enjoy coming to work, the people they work with, and are given the autonomy to succeed. Our company culture is built on a foundation of teamwork, accountability, integrity, clear communication, and positive attitudes.

     

    We are currently looking to add new talent to our growing team!

    About the Role:

    The remote Client Services Admin provides administrative support to our FileSmart team. This position is responsible for collaborating with dealer clients, completing administrative computer-based tasks, and working closely with internal teams to ensure success of our warranty reimbursement filing process.

    Qualified Candidates Need:

    + 1+ years of automotive experience or office experience

    + Demonstrates enthusiasm and persistence in communicating with clients and team members

    + Ability to maintain focus while performing repetitive, computer-based tasks

    + Must be able to work independently, execute defined processes, and be well organized

    + Must be attentive to detail, able to effectively manage time, manage multiple accounts and priorities, and able to work well in a remote environment

    + Strong knowledge of Google Workspace and Microsoft Office

    + Ability to learn new software applications and be comfortable working on diverse types of computer programs

    Essential Duties & Responsibilities:

    + Effectively communicate regularly with internal and external contacts via phone and email

    + Digitally obtain invoices from Dealership Management Systems via secure remote screenshare or filesharing

    + Review invoice data sets to ensure validity, and utilize PDF editing tools to prepare the data sets

    + Utilize proprietary software to identify patterns in dealer’s warranty data

    + Review daily/weekly reports and provide updates to management as necessary

    + Maintain effective task notes through excellent documentation and organization while utilizing CRM, Google Docs, etc.

    + Ensure defined processes and verbal instructions are followed and completed in an efficient manner and that priority items are addressed within the given timelines

    + Other duties and special projects assigned or approved by management

    In Return for Your Expertise, You Will Receive:

    + Excellent benefits including health, dental, and vision insurance, stock options, professional development opportunities, 9 paid holidays, and 15 days PTO.

    + A welcome “swag bag” with branded clothing as an official welcome to the team.

    + The chance to work for an organization that puts people first and fosters a culture of teamwork, integrity, communication, accountability, and positive attitude!

     

    Dynatron Software is an Equal Opportunity Employer and encourages all qualified individuals to apply.

     

    Compensation Range: $18-$20/hr

     

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