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Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

Xylem is seeking a **Senior Field Service Technician** to perform advanced field service activities at customer sites in a safe, efficient, and professional manner. This role involves working on complex, multi-system technologies, including mechanical, electrical, and diesel-powered equipment. The technician will conduct proactive troubleshooting, preventative maintenance, parts inventory management, and resolve safety issues across company- and customer-owned systems. This is a field-based position with direct customer interaction and may require support across multiple sites, technologies, or client accounts.

We’re looking for mechanically inclined professionals who are passionate about hands-on work and real-world problem-solving. Individuals with backgrounds in HVAC, electrical work, plumbing, diesel or mechanical systems, or construction are strongly encouraged to apply. If you’re someone who thrives in dynamic environments, enjoys field-based service, and values safety, teamwork, and customer satisfaction, we invite you to bring your skills to Xylem—even if you don’t meet every qualification. We value a strong work ethic, a willingness to learn, and a commitment to high-performance service.

Key Responsibilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily:

+ Create and maintain a safe working environment and safety-first culture

+ Ensure proper use and care of company tools, vehicles, and property

+ Demonstrate a high-impact culture through innovation, accountability, and ownership

+ Perform advanced troubleshooting and maintenance on mechanical, electrical, and diesel systems

+ Represent Xylem professionally while interacting with customers

+ Work both independently and collaboratively with minimal supervision

+ Lead and mentor junior technicians in the field

+ Support field operations across multiple customer locations or technologies

Qualifications & Skills

+ High school diploma or equivalent required

+ 3–7 years of relevant technical field experience preferred (industrial or commercial environments)

+ Experience with mechanical, electrical, diesel, or fusion systems required

+ Strong troubleshooting, diagnostic, and technical repair skills

+ Ability to obtain and maintain a CDL Class A or B with applicable endorsements

+ DOT Medical Card and clean driving record required

+ Ability to meet all customer access requirements (e.g., TWIC, DISA)

+ Proficient in Microsoft Office and smart mobile devices

+ Excellent communication and customer service skills

+ Capable of working under pressure and solving problems in the field without supervision

+ Comfortable coaching junior technicians and providing on-the-job training

+ Preferred: technical military background, technical certifications, or industry-specific licenses

Compensation & Benefits

The estimated salary range for this position is **$28 to $32** per hour. Starting pay is dependent on multiple factors, such as skills, experience, and work location. At Xylem, we offer a competitive compensation package that includes comprehensive medical, dental, and vision insurance, a 401(k) with company contribution, generous paid time off, paid parental leave, tuition reimbursement, and opportunities for career development and advancement.

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.

At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We prioritize our employees' well-being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.

Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation