• Tenant Coordinator

    HANAC, Inc. (Bronx, NY)


    Tenant Coordinator – Part-Time

    Schedule: Tuesday to Friday, 9:30 AM – 5:00 PM (28 hours/week)

    Hourly Rate: $25.75

     

    Status: Non-Exempt

    About HANAC:

    HANAC, Inc. (Hellenic American Neighborhood Action Committee) is a multi-faceted nonprofit organization founded in 1972 to serve vulnerable populations throughout New York City. We are committed to providing high-quality social services to improve the lives of those in need.

    Position Summary:

    The Tenant Coordinator will provide comprehensive social services to residents in a newly constructed Senior Affordable Rental Apartment (SARA) development. This includes older adults aged 60+, some of whom were previously homeless. The Coordinator will work collaboratively with the Program Director and Social Work Supervisor to promote housing stability, facilitate aging in place, and build a positive, inclusive community culture through programming and support.

    Key Responsibilities:

    + Conduct initial tenant intakes, assessments, and consent documentation

    + Develop individualized care plans and update as tenants’ medical or social conditions change

    + Maintain consistent tenant contact and coordination with external service providers

    + Facilitate counseling sessions and care plan meetings as needed

    + Provide advocacy, benefits enrollment (e.g., Medicaid, SNAP), and resource referrals

    + Support tenants with healthcare coordination, benefit renewals, and rent payments

    + Organize community-building activities and tenant engagement programs

    + Educate building staff on the needs of senior residents

    + Conduct home visits and wellness checks for tenants with special circumstances

    + Maintain accurate progress notes, daily case logs, and monthly HPD reports

    + Assist the Supervisor or Program Director with audits, data collection, and other administrative tasks

    Qualifications:

    + Bachelor’s Degree in Social Work or a related field, OR at least two years of college with demonstrated experience working with aging populations

    + Knowledgeable in public benefits and entitlements for low-income seniors

    + Proficient in Microsoft Office

    + Strong interpersonal, organizational, and problem-solving skills

    + Detail-oriented, dependable, and capable of working both independently and collaboratively

    + Bilingual preferred (Spanish, Chinese, or Korean)

     

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