• Customer Service Rep

    Beth Israel Lahey Health (Winchester, MA)


    **Job Type:** Per Diem

    **Time Type:** Part time

    **Work Shift:** Day (United States of America)

    **FLSA Status:** Non-Exempt

     

    When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.

    Job Description:

    Winchester Hospital is a 5x Magnet designated, Top Massachusetts recognized 223-bed regional hospital that is the leading provider of comprehensive health care services in the northwest suburban Boston area.

    Job Description:

    As a Customer Service representative, you will be responsible for representing Winchester Hospital, Satellite facililties, and The Physicians Answering Service customers to the public, patients, and internally in a busy environment processing approximately 90,000 calls per month.

     

    High School diploma is preferred

     

    Previous customer service, inbound call center experience preferred

     

    Founded in 2019, our system brings together academic medical centers and teaching hospitals, community and specialty hospitals, primary and specialty care, behavioral health and home care services, and more than 5,900 physicians and 36,000 employees to care for more than 1.7 million patients in communities across Eastern Massachusetts and Southern New Hampshire. Together, we are changing healthcare for the better.

     

    As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) and COVID-19 as a condition of employment. Learn more (https://www.bilh.org/newsroom/bilh-to-require-covid-19-influenza-vaccines-for-all-clinicians-staff-by-oct-31) about this requirement.

     

    More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.

     

    Equal Opportunity** **Employer/Veterans/Disabled