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*INTERNAL ONLY*

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*Please Note:*All applications must contain complete job histories, which includes job title, dates of employment, name of employer, supervisor's name and phone number, and a description of duties performed.*/To receive Military Employment preference, a copy of the DD Form 214 (member #1 not accepted), NA Form 13038, VA Summary Benefits Letter, or a DD form 1300 must be provided before an interview can be extended./**College transcripts, licenses, certifications, etc. must be provided before an interview can be extended.If this information is not provided prior to the interview, your application may be rejected because it is incomplete. Attaching documents to the application is preferred.*Resumes do not take the place of this required information.

*To learn more about TVC Employee Benefits, please click on this**link**.*

*Submitted Through Work in Texas:*

Work in Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions please go to CAPPS Recruit to register or login and access your profile:CAPPS Recruit

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*General Description:*Provide mentorship, training, and technical assistance to staff in the LVER classification. Monitor and mentor staff in the development of their roles through the on-boarding process, continued development phase, and their ongoing career with the Texas Veterans Commission. Serves as the Subject Matter Expert (SME) in the development of training and recommends staff performance improvement as needed. Coordinate with the District Manager and Supervisor concerning areas of staff development, staff performance, and implementation of new roles and responsibilities.*//*

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*Essential Duties and Responsibilities:*

• Provide staff development in the LVER classification.

• Mentor staff in the areas of LVER functions such as; Employer Outreach, Creating Job Opportunities, Quality Referrals and Employer events.

• Serves as the Subject Matter Expert (SME) for the development of District Training, to include the development of presentation materials.

• Serves as an integral part of the training of new staff, and certifier for the 30-60, and 90-Day Competency Assessment forms.

• Conducts Employer outreaches to encourage the hiring of veterans.

* Coordinate with Veteran Career Advisors and partner staff to provide job opportunities to specific Veterans.

* Review and analyze Veteran qualifications to ensure they meet the requirements for employer’s job opportunities.

* Plan and participate in employer events.

* Make presentations to employers and other groups to promote veteran services.

* Trains LVERS on how to promote credentialing and licensing opportunities for Veterans.

* Review and report on the Workforce services provided to Veterans and employers, recommend strategies, solutions, or corrective action when required.

* Provide training and technical assistance to staff administering services to employers. May prepare quarterly reports.

* Enter and retrieve information to/from computer systems (WorkinTexas.com, VCMS, or other electronic databases, etc.)

• General personal computer, Microsoft Windows and Microsoft office and internet research

• Assist staff in the development of materials such as Workforce partner training, Workshops, etc.

• Assist staff in the development of their proficiency with the Work in Texas System (WIT), and Veterans Case Management System (VCMS).

• Serves as a facilitator during District and Program Training Events.

• Must be willing to work hours other than 8 to 5 including nights and weekends.

• Perform other duties as assigned.

*Military Crosswalk information:*

https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_SocialServices.pdf__

*Minimum Education:*Associates degree from an accredited college or university with major course work in business, human resources, marketing, social work or a related field. Experience may be substituted for education on a year-by-year basis.*College Transcripts are required, it is preferred they be attached to the application.*

*Experience:* At least one (1) year of experience as a LVER with Veterans Employment Services. Applicant must be of the same classification (LVER) as the position applying for with a high level of performance and proven accomplishments.

/Note: Applicants must be a Veteran who served on active duty for a period of more than 180 days and was discharged/released with other than dishonorable discharge; OR a Veteran who was discharged/released from active duty because of a service-connected disability.*To demonstrate qualification, a DD form 214 (member 1 copy not acceptable), NA Form 13038, or a VA Summary Benefits Letter must be attached to the application or provided prior to an interview being extended. */

*Additional Requirements*: A valid Texas Driver’s License must be provided within 90 days of hire.

*Preferred Experience and Qualification:*Two (2) years as LVER with Veterans Employment Services.

*Knowledge, Skills and Abilities:*

* Knowledge of Military Occupations and transferable skills.

* Knowledge of functions and services provided in American Job Centers

* Knowledge of interviewing and assessment techniques and procedures.

* Knowledge of the business community and their employment needs.

* Skill in conducting business interviews and job matching applicants to employer needs

* Skill in operating computers and applicable software.

* Ability to market Veteran applicants to employer job opportunities

* Ability to consistently present a professional image to customers, the public and co-workers.

* Ability to maintain confidentiality.

* Ability to train others individually, in small groups, or large audiences.

* Ability to manage multiple, competing priorities, while delivering exceptional service.

*Environmental & Physical Conditions: *

Normal office work environment, mostly sedentary in nature. May involve walking; standing; remaining stationary for long periods of time; pulling and pushing; kneeling, stooping, and bending; and safely lifting and carrying items weighing up to 30 pounds. Work involves extensive telephone usage and repetitive hand/wrist/finger motions while using the computer.

*Notes to Applicants:*

*To receive Military Employment preference, applicable source documents**must be provided before an interview can be extended. Attaching documents to the application is preferred.*

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*College transcripts, licenses, certifications, etc. must be provided before an interview can be extended. Attaching documents to the application is preferred.*

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*If you require any reasonable accommodation for the interview process, please inform the hiring representative who calls to schedule your interview.*

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*This position has been designated as a security sensitive position. A criminal background investigation will be conducted on the final candidate for this position.*

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*DUE TO THE HIGH VOLUME OF APPLICATIONS, WE DO NOT ACCEPT TELEPHONE CALLS. APPLICANTS SCHEDULED FOR INTERVIEWS WILL BE CONTACTED.*

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*Veterans Information: The TexasVeterans Commission is committed to hiring Veterans and is proud to employ the highest percentage of Veterans among all state agencies. Additional info may apply via the job posting.*

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*AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER:*

The Texas Veterans Commission does not discriminate on the basis of person’s color, race, national origin, gender, gender identity/gender expression, sexual orientation, marital status, disability religion, or age in employment or the provision of services.

**Job:** **Business and Financial Operations*

**Organization:** **TEXAS VETERANS COMMISSION*

**Title:** *TVC - District Coach - LVER (Veterans Service Representative IV)*

**Location:** *Texas-Houston*

**Requisition ID:** *00050882*