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  • Cost Per Repair Specialist

    Ford Motor Company (Dearborn, MI)



    Apply Now

    If good is just never good enough for you, Ford Quality shares your passion for striving for perfection. We’re responsible for driving the continuous improvement efforts that enable Ford to deliver the highest quality products and services. Help us drive operational excellence through such innovative, proprietary initiatives as our Global Product Development System, Quality Operating System and New Model Launch. Work cross-functionally and closely with integrated teams in Manufacturing, Product Development, Purchasing, Marketing, Sales and Service.

     

    In this position...

     

    As our Cost Per Repair Specialist, you will be at the forefront of driving analytical insights and improvements.

     

    What you'll do...

     

    + Leading and overseeing the comprehensive analysis of Cost Per Repair (CPR) data, setting strategic analytical direction to identify key cost drivers, trends, and opportunities for significant improvement across all repair processes.

    + Designing, developing, and managing the creation of advanced reports, dashboards, and analytical models that provide deep insights into CPR performance, quality outcomes, and financial impact for senior leadership and cross-functional teams.

    + Translating complex data analysis into strategic recommendations for management, driving the initiation and execution of high-impact projects aimed at optimizing repair costs and enhancing quality.

    + Leading cross-functional teams in conducting root cause analysis for high CPR items, quality deviations, or recurring repair issues, and championing the implementation of effective, sustainable corrective and preventive actions.

    + Driving and championing the adoption of continuous improvement methodologies (e.g., Lean, Six Sigma) within repair operations, fostering a culture of data-driven decision-making and operational excellence.

    + Defining, monitoring, and reporting on key strategic performance indicators (KPIs) related to repair costs, quality, and cycle times, establishing targets and ensuring alignment with organizational financial and operational goals.

    + Leading the budgeting and forecasting processes for repair expenses, providing expert guidance, robust variance analysis, and strategic input to finance and operations planning.

    + Establishing and enforcing data governance standards for all CPR and quality-related data, ensuring data accuracy, integrity, and reliability across all systems and reporting mechanisms.

    + Presenting strategic insights, findings, and recommendations to management and other stakeholders, influencing critical business decisions and securing buy-in for improvement initiatives.

    + Mentoring and developing junior analysts or team members, fostering their analytical skills, business acumen, and understanding of repair economics.

    + Managing and prioritizing multiple analytical projects and initiatives concurrently, ensuring timely delivery and strategic alignment.

     

    You'll have...

    To excel in this role, you'll need a robust blend of technical expertise, analytical leadership skills, and strategic thinking:

    + A Bachelor's degree in Business Administration, Finance, Economics, Industrial Engineering, Mechanical Engineering, Supply Chain Management, or a related quantitative or technical field.

    + Proven experience (e.g., 5+ years) in a senior data analysis, cost analysis, operations analysis, or similar role, with at least 2 years in a lead or supervisory capacity.

    + Advanced proficiency in data analysis and visualization tools (e.g., Excel, Tableau, Power BI, Qlik Sense), with a strong ability to build complex models and impactful dashboards.

    + Proficiency in complex data extraction, manipulation, and analysis

    + Exceptional written and verbal communication skills, with a proven ability to present complex analytical findings to management and executive-level audiences and influence strategic decisions.

    + Strong leadership capabilities, including project management, stakeholder management, and the ability to drive cross-functional initiatives.

    + A proven track record of identifying and delivering significant cost savings or operational efficiencies through data-driven insights.

     

    Even better, you may have...

    While not strictly required, candidates with the following experience will be particularly well-suited for this role:

    + A Master's degree in a relevant field.

    + Direct experience in automotive warranty analysis, quality engineering, or service operations, specifically within a large-scale OEM.

    + Certification in Lean, Six Sigma (Green Belt or Black Belt), or other continuous improvement methodologies.

    + Familiarity with Ford's internal quality systems, product development processes (e.g., GPDS), and global manufacturing footprint.

    + Strategic thinker with a proactive, inquisitive mindset and a passion for continuous improvement and problem-solving.

    + Advanced certifications such as Project Management Professional (PMP), Lean Six Sigma Black Belt, or equivalent.

    + Global program management experience, working with diverse international teams and supply chains.

    + Prior experience in a consulting role focused on operational efficiency, supply chain optimization, or cost reduction within a large enterprise.

    + Comfort with large data sets, various data systems, analytics platforms, and a foundational understanding of automotive product development, manufacturing processes, and vehicle systems.

     

    You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!

     

    As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all the above? No matter what you choose, we offer a work life that works for you, including:

     

    + Immediate medical, dental, and prescription drug coverage

    + Flexible family care, parental leave, new parent ramp-up programs, subsidized back-up childcare and more

    + Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more

    + Vehicle discount program for employees and family members, and management leases

    + Tuition assistance

    + Established and active employee resource groups

    + Paid time off for individual and team community service

    + A generous schedule of paid holidays, including the week between Christmas and New Year’s Day

    + Paid time off and the option to purchase additional vacation time.

    **For more information on salary and benefits, click here:** https://fordcareers.co/LL6NonHTHD (https://urldefense.com/v3/\_\_https:/fordcareers.co/LL6NonHTHD\_\_;!!N\_LtwI-RPugbI9wg0dJn!B5v\_3dC4TrkBVAk7cbE8Dd7rYJP8k8wbSfLhclKreZVTnmF7dGZg4X9d9OF4DXrmBo9RvF3l6CEh8UI$)

     

    This position is a leadership salary grade 6.

     

    Visa sponsorship is not available for this position.

     

    Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.

     

    We are an Equal Opportunity Employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.

    \#LI-Hybrid

    **Requisition ID** : 47711

     


    Apply Now



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