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Osage, IA, USA | Patient Financial Services | Part Time

About The Job:

The Patient Representative is responsible for performing billing, collecting, and accounts receivable transaction processing, and for handling billing inquiries for the Hospital and Clinic. Referrals, posting charges, payments for insurances, refunds and adjustments. This position will also cover for hospital patient registrations, switchboard functions, and cashier duties.

The Patient Registration Associate will provide an excellent patient experience to all patients and visitors via phone and in person. This position is responsible for maintaining patient flow, scheduling appointments, directs phone calls appropriately, handles messages, files and pulls charts, registers hospital and clinic patients and collects time of service copays. Being a crucial link between the patient and the care delivered by clinical and service staff, this position must work collaboratively with all staff in support of the patient's service promoting patient comfort and trust.

The Shift: Part-Time (.6 FTE) (24 hours per week)

Hours: Works Sunday through Saturday as well as holidays.

+ 7:00am – 3:30pm alternating Thursday/Friday, Saturday/Sunday in ER Registration.

+ 7:00am – 5:00pm Flexible days Monday – Friday.

Pay, increases with experience.

+ Starts at $17.82 for Patient Representative

+ Starts at $16.50 for Patient Registration Associate

Qualifications

+ Education:

+ High school diploma or equivalent is required. Post-high school education is desirable.

+ Must have experience with or course work in medical terminology or be willing to obtain within one year in the position.

+ Experience:

+ Must have one to three years' experience in the health care setting. Computer experience and knowledge of medical billing is preferred.

+ Six months of office experience, preferably in ambulatory setting such as a medical office.

+ Special Skills & Aptitudes:

+ Basic computer skills, ability to operate ten key calculator efficiently, and must be able to interact well with a variety of customers.

+ The ability to deal effectively with a wide variety of people is required.

+ Detail oriented, ability to multitask and able to organize work with frequent interruptions.

+ The ability to maintain a high degree of confidentiality.

+ Ability to work with people in a courteous manner

Who We Are:

Mitchell County Regional Health Center is in Osage, Iowa located in Mitchell County, which has a population of 10,600 people. MCRHC is a 25-bed critical access hospital, including a Level 4 Trauma Center Emergency Room seeing 3,200 visits annually. The Surgical Services department performs over 1,300 procedures annually, including specialties General Surgery, Orthopedics, ENT, Urology, Ophthalmology, Pain management, and Podiatry.

Come practice in a family-oriented, patient focused organization where your skills and knowledge are appreciated and valued!

The Legal Items:

Reference Checks-Pre-Offer

Post offer drug screen is required.

Background Check-Post Offer Acceptance

Pre-Employment Screening Post offer acceptance

MCRHC is an equal opportunity employer.