• Top Secret - IT Specialist Senior

    Insight Global (Quantico, VA)


    Job Description

    -The main function of a field service technician is to install, maintain and repair products such as equipment, integrated systems and subsystems, and software at the client and/or field locations. Instructs customers in equipment operation, provides technical assistance, performs preventative maintenance, troubleshoots equipment for malfunctions to eliminate problem in minimum time.

     

    -Installs, upgrades and removes products ensuring coordinative engineering field change.

     

    -Assembles, installs and configures systems and equipment in accordance with site assessments and schematics.

     

    -Completes system programming and optimization as part of the installation process.

     

    -Completes final commissioning and integrated acceptance testing of electrical systems and associated equipment.

     

    -Performs routine system maintenance and analysis functions, including hardware configurations and adding, removing and replacing equipment components.

     

    -Travels frequently to customer sites in performance of duties.

     

    -The employee frequently is required to stand; walk; and use hands to finger, handle, or feel objects, tools, or controls.

     

    -The employee must lift and/or move up to 50 pounds.

     

    -Update knowledge and skills to keep up with rapid advancements in computer technology.

     

    -Test and verify hardware and support peripherals to ensure that they meet specifications and requirements, by recording and analyzing test data.

     

    -Monitor functioning of equipment and make necessary modifications to ensure the system operates in conformance with specifications.

     

    -Analyze user needs and recommend appropriate hardware.

     

    We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (https://airtable.com/app21VjYyxLDIX0ez/shrOg4IQS1J6dRiMo) . The EEOC "Know Your Rights" Poster is available here (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) .

     

    To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

     

    Skills and Requirements

     

    -Active Top Secret Clearance

     

    -Sec+CE Certification

     

    -Bachelors Degree + 10 years Experience OR Associates Degree + 12 years experience OR HS Diploma + 14 years Experience (Most of their years of Experience needs to be in IT, but not all years are necessary)

     

    -Experience Troubleshooting hardware and software issues

     

    -Experience with troubleshooting issues with Adobe and Exchange Email

     

    -Strong Experience troubleshooting Network Connectivity issues

     

    -Experience troubleshooting hardware and replacing parts for Laptops and Desktops

     

    -Strong knowledge of circuit boards, processors, electronic equipment and computer hardware and software.

     

    -Strong knowledge of computer software, such as configuration management software, desktop communications software, operating system software and internet directory services software. null

     

    We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].