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Job Description

We are seeking highly experienced Senior PACS Analysts to join a specialized team focused on resolving major system outages across enterprise imaging environments. This role is ideal for professionals with deep expertise in Merge and/or Change Healthcare PACS, a strong grasp of DICOM standards, and experience supporting both radiology and cardiology imaging systems. Unlike implementation-focused roles, this team will be the first line of defense during critical system failures, ensuring rapid recovery and continuity of care.

Key Responsibilities:

Provide expert-level support during major PACS outages across multiple healthcare facilities

Troubleshoot and resolve complex DICOM and imaging workflow issues

Support both radiology and cardiology PACS systems

Collaborate with internal teams to stabilize and restore imaging systems

Document incident response procedures and contribute to knowledge sharing

Coordinate with modality vendors and clinical teams during high-impact events

Participate in a rotating on-call schedule for emergency support

We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (https://airtable.com/app21VjYyxLDIX0ez/shrOg4IQS1J6dRiMo) . The EEOC "Know Your Rights" Poster is available here (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) .

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Skills and Requirements

8+ years of experience in PACS administration or support

Proven expertise with Merge PACS and/or Change Healthcare PACS

Strong understanding of DICOM standards, imaging workflows, and modality integration

Experience supporting radiology and cardiology PACS

Excellent problem-solving and communication skills

Ability to work independently in high-pressure situations

Associate or Bachelors degree in a related field (or equivalent experience) Experience with ancillary or post-processing imaging applications

Familiarity with enterprise imaging environments

Prior experience in incident response or outage management null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].