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Job Description

This person will be conducting triage and failure analysis on PC devices that come in from the field. The Engineer will use knowledge of PC/system board architecture, as well as schematics to debug and root cause issues on devices from the field. This includes determining what is wrong with the unit (design issue, manufacturing issue, component issue, etc.), debugging the issue to isolate/root cause the point of failure, and providing the findings to the engineering staff for further action. The failures will be related to, but not limited to: motherboard and electrical components, system software, drivers, chassis integrity, cabling, "No Power" issues, "No POST" issues, etc.

This role will be onsite at the HP facility in Bangalore, India. Typical work day is Monday-Friday, 8am-5pm IST.

Compensation range: 687000-1,100,000 INR

We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (https://airtable.com/app21VjYyxLDIX0ez/shrOg4IQS1J6dRiMo) . The EEOC "Know Your Rights" Poster is available here (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) .

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Skills and Requirements

4+ years of experience performing failure/root-cause analysis on PC devices down to the board-level (components, ICs, etc.)

Strong RCA (root cause analysis) abilities and techniques.

Strong experience with PCB design and architecture

PC teardown ability without compromising failure evidence

Ability to read and interpret schematics and board layouts

Strong experience using tools such as oscilloscopes, multi-meters, logic analyzers, digital microscopes, 3D X-Ray, CT machines, environmental chambers (thermal/humidity), etc.

Strong ability to identify shorts and debugging PC component/board-level issues

Ability to report detailed findings (good written & verbal communication)

Bachelor's degree in Technology or Engineering (preferably Electrical related) IPC certifications

Experience with Cadence Allegro board viewer software (schematics)

Experience or knowledge with system board design/architecture

Previous HP experience or experience working on HP branded devices

Soldering/rework experience null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].