• Splunk ITSI Engineer

    Insight Global (Providence, RI)


    Job Description

    Job Summary:

    We are seeking a skilled and proactive Splunk ITSI Developer to join our IT operations team. In this role, you will design, develop, and maintain Splunk IT Service Intelligence (ITSI) solutions that provide actionable insights into the health and performance of our IT services. Youll work closely with cross-functional teams to ensure our systems are observable, reliable, and optimized for performance.

    Key Responsibilities:

    Design and configure ITSI services, KPIs, glass tables, and notable events.

     

    Develop and maintain dashboards, alerts, and reports to support IT operations and business needs.

     

    Integrate data from various sources into Splunk and ensure effective data ingestion and normalization.

     

    Optimize Splunk queries and searches for performance and scalability.

     

    Collaborate with stakeholders to gather requirements and translate them into technical solutions.

     

    Troubleshoot and resolve issues within the Splunk ITSI environment.

     

    Document configurations, processes, and best practices.

     

    Leverage and integrate third-party monitoring platforms such as Datadog, AppDynamics, and OpsBridge Manager to enhance observability and data correlation.

     

    We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (https://airtable.com/app21VjYyxLDIX0ez/shrOg4IQS1J6dRiMo) . The EEOC "Know Your Rights" Poster is available here (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) .

     

    To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

     

    Skills and Requirements

     

    3+ years of experience with Splunk Enterprise and ITSI.

     

    Strong knowledge of SPL (Search Processing Language) and regular expressions.

     

    Experience with monitoring tools like Datadog, AppDynamics, or OpsBridge Manager.

     

    Proficiency in scripting languages such as Python, PowerShell, or Bash.

     

    Familiarity with Linux and Windows administration.

     

    Ability to create and manage knowledge objects (macros, event types, field extractions).

     

    Excellent problem-solving and communication skills. null

     

    We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].