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Job Description

Change Specialist Health System Operations-Corporate- Full-Time Days-Hybrid

The Change Specialist will play a critical role in driving the successful adoption of strategic initiatives and transformation programs across the health system. This role will be responsible for developing and implementing change management strategies that maximize employee engagement, minimize resistance, and ensure smooth transitions during organizational change. The Change Specialist will work closely with clinical, operational, and administrative teams to ensure initiatives meet objectives on time and within scope.

Qualifications

+ Bachelor's degree in business administration, Healthcare Administration, Organizational Development, or related field required.

+ Master?s degree preferred.

+ Minimum 5 years of experience in change management, organizational development, health care operations, or process improvement

+ Experience with large-scale projects and cross-functional teams

+ Strong understanding of change management principles, methodologies, and tools.

+ Excellent interpersonal and communication skills, with the ability to influence and engage stakeholders at all levels.

+ Strong problem-solving, analytical, and strategic thinking skills.

+ Ability to work collaboratively in a fast-paced, high-change healthcare environment.

+ Proficiency in project management tools and Microsoft Office Suite.

Non-Bargaining Unit, 614 - Health System Operations - MSH, Mount Sinai Hospital

Responsibilities

+ Develop and implement comprehensive change management strategies and plans to support system-wide initiatives

+ Plan and oversee change initiatives: implement structured methods, assess readiness / risks and drive stakeholder engagement

+ Collaborate with project managers, leadership, and department heads to integrate change activities into project plans

+ Identify and manage anticipated resistance; develop mitigation tactics to support adoption

+ Design and deliver change communications, training plans, and engagement activities that support a smooth transition

+ Establish performance metrics and tracking plans for change initiatives

+ Serve as liaison between project team and operations in monitoring change adoption

+ Contribute to the development of a change management framework and toolkit across the organization

+ Ensure alignment of change activities with the health system’s mission, values, and patient-centered approach

About Us

Strength through Unity and Inclusion

The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai’s unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual.

At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow. We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well-being of our staff, patients, and organization. Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences. We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally. Explore this opportunity and be part of the next chapter in our history.

About the Mount Sinai Health System:

Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time — discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients’ medical and emotional needs at the center of all treatment. The Health System includes more than 9,000 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics, top 5 in Cardiology/Heart Surgery, and top 20 in Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News & World Report’s “Best Children’s Hospitals” ranks Mount Sinai Kravis Children's Hospital among the country’s best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 11 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek’s “The World’s Best Smart Hospitals” ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally.

Equal Opportunity Employer

The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported. Our goal is to create a healthcare and learning institution that actively works to remove barriers, address challenges, and promote fairness in all aspects of our organization.

Compensation Statement

Mount Sinai Health System (MSHS) provides a salary range to comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $79720 - $110000 Annually. Actual salaries depend on a variety of factors, including experience, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.