"Alerted.org

DATA SYSTEMS TECHNICIAN I - Range 22 / APD

Print (https://www.governmentjobs.com/careers/moa/jobs/newprint/4986636)

Apply



DATA SYSTEMS TECHNICIAN I - Range 22 / APD

Salary

$36.14 - $50.95 Hourly

Location

Anchorage, AK

Job Type

Regular / Full Time

Job Number

2025-00645

Department

Anchorage Police Department

Division

APD Data Systems

Opening Date

07/01/2025

Closing Date

7/16/2025 5:00 PM Alaska

+ Description

+ Benefits

+ Questions

Job Information

Open to the general public and any current Municipal employee.

This position is represented by the Anchorage Police Department Employees Association (APDEA) and is subject to the provisions of the current agreement between the Municipality of Anchorage and the Union.

DEPARTMENT: Anchorage Police Department

HOURS OF WORK: 4/10s or 5/8s; Days off vary

To be considered for employment, applicants must be legally authorized to work and accept employment in the United States. The Municipality of Anchorage is not able to provide any type of sponsorship, including Student Visas and Employment Visas, under any circumstances.

Example of Duties

Under close direction this position performs entry level technical tasks. Incumbents receive training and instruction in the Police Data System field. This position is responsible for technical duties related to troubleshooting, monitoring, and operating of information systems and equipment including upgrading, installing and repairing information systems and providing technical office/field hardware and software support. Provide technical assistance for the Police Data System. Perform other duties as assigned.

Additional Information:

This is a two-level class series in which candidates with Information Technology education and experience may enter the series at the Data Systems Technician I level and progress to the Data Systems Technician II level with training and experience in the Police Data Systems specialty. Data Systems Technician I is distinguished from Data Systems Technician II, in that the former is the entry-level classification in which incumbents receive training and instruction in the Police Data Systems field and, under direction, provide technical assistance for problem resolution.

Serve as the first point of contact for IT support requests, providing technical assistance to end-users via phone, email, or in person. Troubleshoot and resolve hardware, software, and network connectivity issues on desktops, laptops, printers, mobile devices, and other peripherals. Install, configure, and update software applications and operating systems, ensuring compliance with organizational standards. Manage and maintain user accounts, permissions, and access in Active Directory and other identity management systems. Document support requests, troubleshooting steps, and resolutions in the IT ticketing system to ensure accurate tracking and reporting of issues. Educate users on IT policies, best practices, and basic troubleshooting techniques to improve self-sufficiency and minimize recurring issues. Escalate complex or unresolved issues to higher-level IT staff or specialized teams, providing thorough documentation for efficient resolution. Assist with hardware deployments, including imaging new computers, configuring devices, and maintaining accurate asset inventory records. Monitor and respond to system alerts, ensuring timely action to prevent or address system downtime. Participate in IT projects, including system upgrades, migrations, and implementation of new technologies. Perform routine maintenance on IT equipment, ensuring optimal performance and longevity. Stay current with emerging technologies, tools, and trends to continuously enhance the quality of support provided.

Minimum Qualifications / Substitutions / Preferences

High school diploma, GED, or equivalent, and five (5) years of technical experience in Information Technology, or a related field, which includes working with clients on the resolution of computer problems and/or the configuration of hardware, software, and network facilities.

OR

Associate’s degree in Computer Science, or a related discipline, and three (3) years of technical experience in Information Technology, or a related field, which includes working with clients on the resolution of computer problems and/or the configuration of hardware, software, and network facilities.

OR

Bachelor’s degree in Computer Science or a related discipline, and one (1) year of technical experience in Information Technology, or a related field, which includes working with clients on the resolution of computer problems and/or the configuration of hardware, software, and network facilities.

Must possess and/or obtain:

Satisfactory drug screening at time of hire.

Valid State of Alaska Driver’s License with satisfactory driving record at time of hire.

Satisfactory national criminal background investigation (13 AAC 85.010, and 13 AAC 85.210) and financial review at time of hire.

Alaska Public Safety Information Network (APSIN) / National Crime Information Center (NCIC) certification within thirty (30) days of hire.

Satisfactory Criminal Justice Information System (CJIS) background check within six (6) months of hire.

Additional Important Information

Preference will be given to Anchorage Police Department (APD) employees. APD employees who are successful in the screening process will be forwarded to the department for consideration prior to any non-APD applicants.

The APD Internal Selection Process will be utilized. The Internal Selection Process includes evaluating and confirming applicant information and developing a ranked list by the following factors:

+ Oral Board (minimum 60% passing score).

+ Discipline Review (For internal applicants only).

+ Secondary Discipline Review will occur at time of transfer. (The list will be re-ranked, if necessary, to account for both new discipline and expired discipline). (For internal applicants only).

The eligibility list for the Data Systems Technician I assignment is good for one (1) year from the date following the conclusion of the selection process, when the Certified Eligibility List is published (for internal applicants only).

Successful applicants will be invited to test. Testing will include satisfactory passing of: Nelson/Denny Comprehension Exam, personal history questionnaire, assessment interview, and an oral board.

Passing results of the Nelson/Denny Reading Comprehension exam are valid for one year from the date of the tests. The test scores/results may be used when applying for other positions within APD. Current APD Employees who have previously passed, are exempt from the Nelson Denny Comprehension Exam.

The Municipality of Anchorage participates in the U.S. Department of Homeland Security E-verify Program. For more information, please go to http://www.uscis.gov/E-verify. E-Verify® is a registered trademark of the U.S. Department of Homeland Security.

If selected for hire, the appointment in this position will be conditional based upon a satisfactory Municipal Employment Office conducted Background Check. A Background Check encompasses criminal history, verifying education, and verifying dates of employment.

If selected for hire, the appointment in this position requires Alaska Public Safety Information Network (APSIN) and FBI National Crime Information Center (NCIC) certification within 30 days of hire, and Criminal Justice Information System (CJIS) security clearance at time of hire. If the individual selected for this position fails to obtain these clearances and access within the specified timeline, they individual will be terminated.

If selected for hire, appointment in this position will be conditional based upon the submission of a current copy of the applicant's Alaska Driver's License, and a current (dated within 30 days from date requested) copy of his/her Department of Motor Vehicle driving record, including a driving record from previous states, if the Alaska Driver's License was first issued within one year prior to application, documenting an acceptable driving history. The processing fee(s) are the responsibility of the selected applicant. For information on acceptable driving history, please refer to the MOA Driving Conviction Guidelines. (http://www.muni.org/Departments/employee\_relations/Documents/DrivingConvictionsGuidelines.pdf)

As a condition of employment, the person selected will be required to successfully complete a drug screening prior to employment.

All required certifications and/or licenses must remain current for the duration of employment.

Military Service Interview Preference

Veterans who wish to be considered for interview preference, as permitted in Municipal Personnel Rules 3.30.031 D, must attach to the application a copy of their DD Form 214, DD Form 256, NGB Form 22, or a letter from the US Department of Veterans Affairs, recognizing the person as a veteran. The attached documentation must show an honorable discharge or general (under honorable conditions) discharge. The minimum qualifications of the position must be met for preference consideration.

Individuals currently serving as a member in good standing in the National Guard or the organized military reserves who wish to be considered for interview preference, as permitted in Municipal Personnel Rules 3.30.031 D, must attach proof of current service to the application. Proof of current service can be shown by submission of a statement of service which, at a minimum, shows the full name, date of birth, Social Security Number, date service began, branch of service, rank, name of command providing the information, and unit of assignment. The statement of service must be on a form or letterhead of the individual’s command organization, and shows the name, signature, title, and contact information of the signer providing the statement of service. The minimum qualifications of the position must be met for preference consideration.

The Municipality of Anchorage is an Employer of National Service. Please be sure to include any volunteer work with AmeriCorps, Peace Corps, or other national service programs on your application in the work history portion.

Application Process

Once an applicant selects on the "Apply" link underneath the header section of a vacancy announcement, they will be directed to the www.GovernmentJobs.com website to log into their existing account (or to create an account) of their application profile. Applicants will create or review their profile, make any updates necessary, and submit their application from their personal account.

NOTE: The GovernmentJobs website and applicant's profile accounts are not administered by the Municipality of Anchorage. For technical assistance or customer service regarding an account profile, applicants may contact the GovernmentJobs customer support line at 1-855-524-5627.

For general questions regarding Municipal vacancy announcements or the employment process with the Municipality of Anchorage, applicants may contact the Human Resources Department at 907-343-4442 during regular business hours of Monday through Friday, 8:00 am to 5:00 pm, Alaska Standard Time.

The MOA is an EO and AA Employer and complies with Title I of the ADA.

For information regarding requests for reasonable accommodations related to employment under the Americans with Disabilities Act, please contact the Municipality of Anchorage ADA Coordinator at 907-343-4571.

The Municipality of Anchorage (MOA) offers a competitive benefits package to eligible employees that may include:

Health / Medical Benefits:

+ Medical/Dental/Vision/Audio

+ Life Insurance

+ Dependent Life Insurance

+ Short Term Disability

+ Long Term Disability

+ Flexible Spending Accounts – Health and Dependent Care

+ Health Savings Accounts

Retirement:

+ State of Alaska Public Employee Retirement System (PERS) Program

+ 401(k) up to 6% employer match

+ 457 Deferred Compensation Plan

Employer Paid Benefits:

+ Employee Assistance Program

+ Paid Leave Plan

+ 13 Paid Holidays

Education Incentives:

+ Paid Tuition and Books

+ 4% Pay Raise for Associate's Degree

+ 8% Pay Raise for Bachelor's Degree

Additional Benefits:

+ Leave accrual earned each pay period

+ Separate Sick Leave accrual earned each pay period

+ Shift differentials paid for qualifying swing (3%) and mid (6%) shifts

+ Take Home Car Program for qualifying positions

For an overview of our medical benefit package go to http://www.muni.org/Departments/employee\_relations/Pages/BenefitsSummaries (http://www.muni.org/Departments/employee\_relations/Pages/BenefitsSummaries.aspx) .

01

In order to be considered, applicants must provide accurate and complete education and work history information in its entirety. The referenced information listed on the online application will be used to determine the applicant's qualifications toward meeting the minimum requirements for the position (e.g., if you list that you have 6 years of experience in a certain field, that experience must be easily identifiable on the 'Work Experience' section of your application).

Attaching a resume is not an alternative to filling out the application in its entirety. Noting "see resume" or any similar comment on any portion of your application may lead to you being disqualified for the position.

If the experience you reference in the below questions is not clearly included and described in your Work History section, your application will be considered not qualified for this position and you may be removed from consideration.

Do you understand, in order to be considered for this position, accurate and complete education and work history information must be provided?

+ Yes

+ No

02

Are you legally authorized to work and accept employment in the United States without the requirement of a sponsorship from an employer?

+ Yes

+ No

03

Are you a current Municipal employee within the Anchorage Police Department?

+ Yes

+ No

04

What is your completed level of education?

+ Less than high school

+ High school diploma, GED, or equivalent

+ Associate’s degree in Computer Science, or a related discipline

+ Bachelor’s degree or higher in Computer Science or a related disciplin

05

What is your technical experience in Information Technology, or a related field, which includes working with clients on the resolution of computer problems and/or the configuration of hardware, software, and network facilities?

+ Less than 1 year

+ 1 year to less than 3 years

+ 3 years to less than 5 years

+ 5 years or more

06

Do you have a valid State of Alaska Driver's License or can obtain one by the time of hire?

+ Yes

+ No

07

This position requires Alaska Public Safety Information Network (APSIN), National Crime Information Center (NCIC), and Criminal Justice Information System (CJIS) security clearances.

Do you understand and agree to these requirements?

+ Yes

+ No

Required Question

Employer

Municipality of Anchorage

Address

632 W 6th Avenue, Suite 605 Anchorage, Alaska, 99501

Phone

(907) 343-4442

Website

http://www.muni.org/jol

Apply

Please verify your email address Verify Email