• Walk-In Customer Service Sales Representative

    POTOMAC FLORAL WHOLESALE (Silver Spring, MD)


    Become a part of our thriving team! We are a leader in the floral industry, renowned for our high-quality flowers and service. We're seeking an enthusiastic and skilled Sales Representative to help us reach more customers and strengthen our relationships with existing ones.

     

    Overview: Customer Service Focused Role handling Walk-In Customers, Pulling their orders on the Sales Floor

     

    + Solution-oriented, responsible for actively driving positive customer experience on the sales floor.

    + The first point of contact with customer inquiries.

    + Respond to customer requests and provide a comprehensive follow-up to account and order details.

    + Alleviate customer traffic during peak times to ensure a smooth checkout transaction.

    + Check inventory for product availability in the system and the refrigeration coolers.

    + Pulling the order, verifying for accuracy on shipping, delivery, or pick-up information, paying careful attention to modifications, substitutions, and discrepancies.

    + Communicate with warehouse operations, the buying department, and the dispatch for order fulfillment.

    + Data input and verification of order information, discounts, and store credit information.

    + Respond to product inquiries, offer recommendations, and conduct product searches.

    + Offer assistance and provide support to warehouse operations and maintenance of the workspace, as well as adherence to workplace safety at all times.

    + Collaborate with warehouse operations, purchasing, and dispatch for the execution of holidays and promotional events.

    We offer:

    + A fun and energetic workplace

    + Competitive pay

    + Comprehensive health benefits, including a 401K with company match

    + A generous employee discount and much more!

     

    To Apply: Submit cover letter, resume, and wage requirements.

     

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