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What you'll bring to the team

At LEGOLAND New York Resort – Earn AWESOME Benefits, Build AWESOME Memories, and Make an AWESOME Difference. With our Theme Park, Hotels, Miniland and more - the opportunities here at LEGOLAND are endless!

Position Overview:

LEGOLAND New York is seeking responsible and energetic individuals to join our team as Seasonal Rides Operators. In this role, you will be responsible for the safe operation of amusement rides and attractions during our busy seasonal period. This is an exciting opportunity to work in a fun and dynamic environment, ensuring that all guests have a memorable and safe experience.

Key Responsibilities:

1. **Ride Operation:**

+ Safely operate and control amusement rides according to established procedures and safety guidelines.

+ Manage lines efficiently, provide clear instructions to guests and maintain order in waiting areas.

+ Be prepared to respond to ride malfunctions, emergencies, or other unexpected situations in accordance with training and safety protocols.

+ Work closely with other team members to ensure smooth ride operations and guest satisfaction

1. **Safety and Compliance:**

+ Vigilantly monitor rides during operation to ensure the safety and well-being of all guests. Address any issues or concerns promptly.

+ Perform routine safety checks on rides before and after operation to ensure they are functioning correctly.

1. **Resort Quality:**

+ Keep the ride and queue areas clean and organized, reporting any maintenance needs or hazards to supervisors.

1. **Guest Interaction/Customer Service:**

+ Greet guests, assist them in boarding and exiting rides, and ensure they are secure before operation.

+ Provide friendly and helpful service to all guests, answering questions and enhancing their overall experience

Qualifications & Experience

Qualifications:

+ **Minimum Age Requirement:** Must be at least **18** years old

+ **Availability:** Must be available to work flexible hours, including weekends, holidays, and evenings during the park's operating season.

+ **Customer Service Experience:** Previous experience in customer service is preferred but not required.

+ **Physical Requirements:** Ability to stand for long periods and perform tasks that involve repetitive motion.

+ Willingness to work outdoors in various weather conditions

+ **Communication Skills:** Strong verbal communication skills and the ability to engage with guests and team members effectively.

+ Strong attention to detail and commitment to safety.

+ Ability to remain calm and focused under pressure.

+ Fluent (oral) in English, as you will need to speak into ride intercom system.

Benefits

Benefits:

+ Competitive hourly wage.

+ Free admission passes to the park, and any other Merlin Entertainment venue, for you and your family/friends.

+ Several incentives throughout the season.

+ Opportunities for advancement within the company.

+ A fun and energetic work environment with a supportive team.

+ Uniforms included

+ Staff canteens – including a video game lounge

+ Park closes daily at 6PM! (Except July 4th)

All employees are responsible for the safety of themselves, their colleagues and guests (where appropriate), in line with the Group Policy (HS001) and the law. In particular, they must ensure that they follow safe working procedures for all work activities that they undertake and they must not use any tools or equipment for which they have not been trained. Where incidents do occur, they must ensure that they are reported to their line manager and must cooperate with any investigation as appropriate.

Pay Range

USD $17.00/Hr.

Submit a Referral (https://seasonalcareers-na-merlinentertainments.icims.com/jobs/6939/seasonal-attractions-rides-operator/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834381883)

At Merlin we welcome the world to our magical attractions and resorts every day and we want to reflect that same multicultural mix inside our business too. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together. Because at Merlin, everyone matters!

Together, we work to create a workplace where everyone feels valued, no matter their age, race, gender, disability or sexual orientation. Although we understand that we'll always be learning and growing, we aim to be the most inclusive and flexible employer in our industry.

**Location (Country-State-City)** _US-NY-Goshen_

**Job ID** _2025-6939_

**Employment Type** _Part-Time_

**Offer/Contract Type** _At Will (US Only)_

**Location Name** _LEGOLAND New York_