"Alerted.org

Req #: 246687

Department: UW TACOMA

Appointing Department Web Address: https://www.tacoma.uw.edu/sias

Posting Date: 07/01/2025

Closing Info:

Open Until Filled

Salary: $6,120 - $6,494 per month

Shift: First Shift

**The University of Washington Tacoma** is an anchor institution that is deeply invested in its local communities and in student success. As one of three campuses of a world-class university, UW Tacoma is dedicated to interdisciplinary and innovative teaching and scholarship and to engaging the community in mutually beneficial partnerships. UW Tacoma’s commitment to access and diversity is central to an environment where students, staff, faculty and South Sound residents find abundant opportunities for intellectual, personal and professional growth. More information about UW Tacoma and its strategic plan can be found here. (https://www.tacoma.uw.edu/strategic-planning)

As a UW employee, you have a unique opportunity to change lives on our campuses, in our state and around the world. UW employees offer their boundless energy, creative problem-solving skills, and dedication to build stronger minds and a healthier world. UW faculty and staff also enjoy outstanding benefits, professional growth opportunities and unique resources in an environment noted for diversity, intellectual excitement, artistic pursuits, and natural beauty.

The School of Interdisciplinary Arts and Science has an outstanding opportunity for an Academic Services Assistant Director to join their team.

Reporting to the Director of Staff of the School of Interdisciplinary Arts and Science (SIAS), the Academic Services Assistant Director serves as a member of the SIAS Manager’s Team. This position fulfills a critical role overseeing academic administration, advising, and front desk operations directly related to student support.

This position will regularly exercise independent judgment and decision-making skills to find solutions to complex academic support problems consistent with the goals and needs of the school. The individual will take initiative and maintain ownership of responsibilities, using prioritization and critical thinking skills in ambiguous and unstructured situations to determine appropriate solutions.

The Academic Services Assistant Director will have frequent contact with Faculty, often involving complex issues as well as confidential communication. They will be required to independently create and apply approaches to a variety of communications in order to successfully advance the goals and mandates of the Dean. SIAS is made up of 3 departments and currently has almost 200 faculty (a combination of full-time and part-time) and 30 staff and student employees, serving approximately 1000 students.

**DUTIES AND RESPONSIBILITIES** Curriculum, Scheduling, and Data Analytics Support (50%)

+ Advise Dean, Associate Deans, and Department Chairs on academic policy compliance and procedural issues.

+ Apprise the Division Chairs, Associate Dean, and Department Chairs of priorities and deadlines, formulate recommendations and help problem solve.

+ Actively liaise with faculty leaders and staff to ensure clear communications, timelines, and deliverables.

+ Provide support and analysis to SIAS Departments, Dean, Associate Deans, and Chairs in course planning, faculty scheduling, faculty recruitment, and student enrollment trends.

+ Coordinate course needs/plans with other UW Tacoma (UWT) academic units.

+ Access UW data systems and other online UW administrative systems, to collect, analyze and prepare research information and reports.

+ Oversee maintenance of SIAS faculty/staff and curriculum databases and develop as needed.

+ Advise SIAS staff and faculty on long-term strategic information management and planning. Research best practices in managing academic information, particularly in an online environment, and make recommendations to staff and faculty.

+ Work closely with the Associate Dean(s) and Department Chairs to develop on-going curriculum/ course planning and schedule-building protocols to meet student needs; ensure that rules for course offerings of lower and upper division courses are followed; develop strategies to determine what courses will be scheduled at least one year in advance.

+ Oversee publicity of SIAS course offerings to SIAS students and to UWT community.

+ Work with other SIAS assessment projects as needed

+ Work with faculty leadership, particularly Department Chairs, and the Advising Team to identify student needs; review curriculum and enrollment patterns to determine courses needed to ensure timely graduation of students; identify bottlenecks and recommend solutions.

+ Work with the Director, Associate Deans, Department Chairs, and staff to manage summer session for SIAS, including course scheduling. Liaise with the Program Operations Specialist to ensure they have the details for the summer course budget, and coordination of UWT summer session with Academic Affairs and the UW Seattle summer session office.Management and Supervision (35%)

+ Hire (craft position descriptions and interview prior to selection), onboard (train), supervise, direct the work, conduct annual performance evaluations, recommend disciplinary action, and direct the work of the Academic Advising team.

+ Ensure best experience for all who interact with our support staff.

+ Support the Department Chairs as they supervise and develop the staff teams responsible for fulfilling Departmental operational needs, including hiring and supervision, assigning and reviewing work, coaching, acting on leave requests and timesheets, and conducting performance evaluations.

+ Work with other SIAS staff leaders in developing and implementing shared objectives and service standards.

+ Collaborate with SIAS leadership to identify, prioritize, and develop policies and procedures for SIAS front-desk operations, promoting efficiency and consistency in day-to-day practices.

+ Participate on task forces and committees with others across the UW Tacoma campus, contributing expertise and aligning SIAS processes with institutional requirements.Student Advising/Support (15%)

+ Collaborate with campus colleagues including individuals in Student and Enrollment Services, Career Services, the Registrar’s Office, Financial Aid, Undergraduate Academic Advisors (UAA), and the UW Tacoma Director of Academic Advising to ensure appropriate and effective advising services for students.

+ Support advising and admissions staff to diffuse potential applicant and student issues.

+ Provide oversight of the application, admissions, registration, advising, and graduation processes. **MINIMUM REQUIREMENTS**

+ Bachelor’s degree and four years of increasingly responsible experience in program administration to include experience with data analytics and supervision of staff. _Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration._ **ADDITIONAL REQUIREMENTS**

+ Highly organized and able to work under pressure.

+ Ability to work independently with a high degree of reliability, productivity, and efficiency.

+ Exceptional interpersonal and team communication skills to succeed in a highly collaborative work environment; excellent written and oral communication skills.

+ Proven ability to handle executive-level confidential information with a high degree of tact, discretion, and diplomacy.

+ Exemplary customer service skills.

+ Experience working with executive and senior level Deans/Directors

+ Experienced in Microsoft Office Suite including Word, Excel, Access, and SharePoint. **DESIRED QUALIFICATIONS**

+ Experience in higher education and understanding of University Policies and Procedures **Application Process:** The application process may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process. These assessments may include Work Authorization, Cover Letter and/or others. Any assessments that you need to complete will appear on your screen as soon as you select “Apply to this position”. Once you begin an assessment, it must be completed at that time; if you do not complete the assessment, you will be prompted to do so the next time you access your “My Jobs” page. If you select to take it later, it will appear on your "My Jobs" page to take when you are access ready. Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed.

University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.