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Req #: 247405

Department: UW MEDICINE IT SERVICES

Appointing Department Web Address: http://uwmits\_hires.uwmedicine.org/

Job Location Detail: **Primary work location is in Seattle, WA at UW Medical Center - Montlake**

Posting Date: 06/27/2025

Closing Info:

Open Until Filled

Salary: $6,290 - $8,453 per month

Shift: First Shift

Notes:

As an employee you will enjoy generous benefits and work/life programs. For detailed information on Benefits for this position, click here. (https://hr.uw.edu/benefits/wp-content/uploads/sites/3/2018/02/benefits-classified-staff-20210208.pdf)

**UW MEDICINE IT SERVICES** has an outstanding job opportunity for a **Communications Technician 1** !

WORK SCHEDULE

+ 100% FTE – 40 hours per week

+ Day Shift – UW MEDICINE ITS SERVICES CORE HOURS ARE 08:00 – 17:00 (PST), Monday-Friday

+ Required participation in team on call schedule **DEPARTMENT DESCRIPTION** **UW Medicine IT Services (ITS)** is a shared services organization that supports all of UW Medicine. UW Medicine is comprised of Harborview Medical Center (HMC), UW Medical Center-Montlake Campus (UWMC-Montlake), UW Medical Center-Northwest Campus (UWMC-NW), Valley Medical Center (VMC), UW Medicine Primary Care (UWMPC), UW Physicians (UWP), UW School of Medicine (SOM), and Airlift Northwest (ALNW). ITS is responsible for the ongoing support and maintenance of the infrastructure and applications which support all these institutions, along with the implementation of new services and applications that are used to support and further the UW Medicine mission.

POSITION HIGHLIGHTS

+ Values-based work environment

+ Active departmental Equity, Diversity, and Inclusion Committee

+ 12 days of vacation your first year – Also, 12 days of sick time, 1 personal holiday, and 11 paid holidays each year

+ Two retirement plans to choose from **PRIMARY JOB RESPONSIBILITIES**

+ Installing, maintaining, programming, and repairing various telecommunications and video and data network wiring systems

+ Installing, maintaining, programming, and repairing telecommunications devices

+ Utilizing electronic test equipment and tools to perform mechanical, electro-mechanical, or electronic repairs

+ Coordinating with vendors, contractors, and internal service providers

+ Maintaining inventory **REQUIREMENTS**

+ Two years of experience/training in telecommunications technology or related field OR equivalent education/experience

+ Values consistent with those of UW Medicine's mission to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow's physicians, scientists, and other health professionals

+ Proven customer service orientation with a history of delivering high quality products on time

+ Excellent written and oral communication abilities with the ability to convey a positive and professional image in person, on the telephone, and in correspondence

+ Ability to translate complex issues into comprehensible ideas and concepts with both technical and non-technical staff

+ Strong interpersonal skills with the ability to work effectively with a diversity of personalities while forging effective partnerships

+ Flexibility with proven ability to conform to shifting priorities, demands, and timelines through analytical and problem-solving capabilities

+ Strong organizational, multitasking, and collaboration skills in various work environments including complex, matrix environments with proven attention to detail

+ Proven ability to work creatively and analytically in a problem-solving environment demonstrating teamwork, innovation, and excellence

+ Internal motivation to be action oriented and results driven with ability to adapt to change

+ Proven ability to work in an ambiguous environment and collaborate across multiple areas to achieve a common business objective

+ Decisiveness in resolving business problems, making decisions, and identifying priorities

+ Must be able to learn, understand, and apply new technologies **CONDITIONS OF EMPLOYMENT**

+ **This classification is in a bargaining unit**

+ **Participation in on-call rotation is required**

+ The individual in this position is expected to work normal daytime hours. The work may be performed in an office, medical center environment, during normal business hours; however, significant off-hours and weekends may be needed to resolve problems and respond to emergencies.

+ This individual is expected to be available for emergencies (business continuity/disaster recovery efforts) on a 24x7 basis as needed

+ Must have the ability to meet in person as directed by manager

+ Because of the physically separated sites for UW Medicine, this position requires the ability to travel to alternative work locations as needed

+ Must work within the constraints of multiple technical environments

+ ITS provides services to all UW Medicine organizations – HMC, UWMC-Montlake, UWMC-NW, VMC, UWNC, UWP, SOM, and ALNW. The individual in this position must learn many organizational structures and cultures and continually foster collaboration

+ Ability to communicate effectively in English, both verbally and in writing

+ Must be able to lift up to 50 lbs. with assistance on a regular basis

+ Must have a valid Washington state driver’s license to enable transportation of UW assets **ABOUT UW MEDICINE – WHERE YOUR IMPACT GOES FURTHER**

UW Medicine is Washington’s only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine’s mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow’s physicians, scientists and other health professionals.

All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest.

**Become part of our team. (https://www.uwmedicine.org/jobs)** Join our mission to make life healthier for everyone in our community.

University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.