• Systems Analyst/Programmer

    SAIC (Oklahoma City, OK)


    Description

    Under general supervision, configures Commercial Off-The-Shelf (COTS) applications and responds to help desk tickets in accordance with documented procedures. Assists in the configuration and deployment of new systems as required, ensuring accuracy and consistency throughout the implementation process. Regularly updates management on project status. Performs application administration duties, including monitoring, logging, and reporting on application performance and capacity utilization. Identifies potential issues and recommends system enhancements to improve functionality and efficiency. Prepares and verifies job execution programs to ensure proper operation. Provides application administration support for FAA applications, ensuring high availability and reliability. Participates in scheduled on-call support during assigned weeks, as communicated in advance by the government team lead. A successful candidate will demonstrate strong attention to detail, ensuring that all configurations, documentation, and support activities are thorough, precise, and compliant with established procedures.

    Support must include, but is not limited to the following:

    + User-id creation/deletion/activation/deactivation/locks/unlocks.

    + Monitor incoming ticket queue and work or route tickets as they arrive.

    + Centralized processing job troubleshooting

    + Weekly migration support

    + End-of-month support

    + Year-end support

    + Release support

    + Daily Checklist and monitoring user configured processing jobs

    + Daily “Concurrent Manager” exports support, for middle tier configurations in the Oracle E-Business Suite.

    + Oracle E-Business Suite workflow support

    + Outage notification processes

    + Oracle E-Business Suite application system administration tasks, including but not limited to setup and/or validation of profile options, concurrent managers, security, user account, password resets, workflow, request groups, menus, responsibilities and instance validation.

    + Centralized data warehouse job troubleshooting

    Qualifications

    **Education:** Bachelor’s degree in computer science, information systems, or other related discipline.

    **Experience:** Four years of progressive experience in computer programming and analysis in broad based IT settings, including contemporary computer hardware and programming languages. Must demonstrate good communication skills and the ability to work independently or under general direction only.

    REQNUMBER: 2507176

    SAIC is a premier technology integrator, solving our nation's most complex modernization and systems engineering challenges across the defense, space, federal civilian, and intelligence markets. Our robust portfolio of offerings includes high-end solutions in systems engineering and integration; enterprise IT, including cloud services; cyber; software; advanced analytics and simulation; and training. We are a team of 23,000 strong driven by mission, united purpose, and inspired by opportunity. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $6.5 billion. For more information, visit saic.com. For information on the benefits SAIC offers, see Working at SAIC. EOE AA M/F/Vet/Disability