• Timekeeping Implementation Specialist

    HTC Global Services Inc (Dearborn, MI)


    HTC Global Services wants you. Come build new things with us and advance your career. At HTC Global you'll collaborate with experts. You'll join successful teams contributing to our clients' success. You'll work side by side with our clients and have long-term opportunities to advance your career with the latest emerging technologies.

     

    At HTC Global Services our consultants have access to a comprehensive benefits package. Benefits can include Paid-Time-Off, Paid Holidays, 401K matching, Life and Accidental Death Insurance, Short & Long Term Disability Insurance, and a variety of other perks.

    Job Description:

    We are seeking a highly motivated and experienced Timekeeping Implementation Specialist to join our growing team. In this role, you will be responsible for guiding our employees and business customers through the entire implementation lifecycle of our timekeeping software - WorkForce Software. This includes understanding their unique business needs, gathering requirements needed for solution design, providing training and support, assist in end user testing, and ensuring a smooth and successful go-live. If you are a problem-solver with a strong understanding of timekeeping processes and a passion for helping clients succeed, we encourage you to apply.

    Skills Required:

    + Client Consultation: Conduct thorough needs assessments to understand client's existing timekeeping processes, pain points, and requirements.

    + Provide expert advice and recommendations on best practices for timekeeping and workforce management. Identify workflows and integrations as needed.

    + Ensure data accuracy and integrity during the implementation process.

    + Training and Support: Develop and deliver comprehensive training programs for client administrators and end-users.

    + Provide ongoing support and troubleshooting assistance to clients during and after implementation.

    + Create and maintain documentation, including user guides and training materials.

    + Project Management: Manage multiple implementation projects simultaneously, ensuring they are completed on time. Track project progress, identify and mitigate risks, and communicate updates to stakeholders.

    + Collaborate with internal teams, such as Labor Affairs, Manufacturing, Manufacturing Finance, Human Resources, Global Data Insights and Analytics, to ensure client success. Continuous Improvement: Stay up-to-date on the latest timekeeping trends and technologies. Identify opportunities to improve our implementation processes and methodologies. Contribute to the identification of new features and enhancements to our timekeeping software.

    Skills Preferred:

    + Strong understanding of timekeeping principles, pay rules, and labor laws.

    + Excellent analytical, problem-solving, and communication skills.

    + Ability to work independently and as part of a team. Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint). Technical aptitude and ability to learn new software quickly.

    Experience Required:

    + 5 + years of experience implementing timekeeping or workforce management software solutions.

    + Proven track record of successfully managing multiple implementation projects simultaneously.

    + Experience with WorkForce Software is highly preferred.

    Education Required:

    + Education: Bachelor's degree in Business Administration, Human Resources, Information Technology, or a related field, or equivalent work experience.

     

    Our success as a company is built on practicing inclusion and embracing diversity. HTC Global Services is committed to providing a work environment free from discrimination and harassment, where all employees are treated with respect and dignity. Together we work to create and maintain an environment where everyone feels valued, included, and respected. At HTC Global Services, our differences are embraced and celebrated. HTC is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce. HTC is proud to be recognized as a National Minority Supplier.

     

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