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The billing lead is Responsible for billing and account resolution activities on customer accounts, including the review of work performed in a remote location. The Billing Lead is responsible for defining, documenting, training and implementing new processes for billing functions within multiple systems and in multiple currencies.

• Perform complex billing activities on a monthly basis. Analyze month end customer billing details, follow detailed procedures to modify customer billing in Excel and create accurate customer facing invoices using a variety of templates. Create manual invoices upon request.

• Work with customers, account managers, and customer service team to resolve issues attributing to billing or account delinquency

• Ensure process documentation is accurate and reflects current state billing requirements.

• Oversee the offshore team as it relates to customer invoicing and processes. Provide training on customer invoicing and new processes as needed. Ensure process documentation for the offshore team reflects the current state.

• Partner with the sales team and leader to define billing requirements as new customer contracts are established. Identify opportunities to automate billing transactions.

Basic Qualifications:

Education and Experience: Bachelors Degree and 2 years experience or HS/GED and 6 years experience in accounts receivable and billing.

Experience in collection and cash application processing.

Proficient with Microsoft Office tools (Excel, Word and Outlook).

Knowledge of vendor portal processing.

Preferred Qualifications:

Experience: 4 years in an accounts receivable experience in a mid-size organization. Strong systems acumen including ERP knowledge.

Strong organizational and prioritization skills. Strong communication skills.

Additional Basic Qualifications:

Must be 18 years of age or older

Compensation

The compensation range for this position is $25.00 - $30.00 annually. This position will be eligible for commission or an annual performance incentive plan. The base pay actually offered will vary depending on job-related knowledge, skills, location, experience and take into account internal equity.

Benefits

In line with our commitment to employee wellbeing, our total rewards benefits package is designed to support the physical, financial, and emotional health of our employees, tailored to meet their unique and evolving needs. Our approach considers our employees’ whole selves, ensuring they can thrive both in and outside of work. Here are some of the benefits we offer, which may vary based on role, location, or hours worked:

+ Healthcare (Medical, Dental, Vision)

+ Paid Time Off, Volunteer Time Off, and Holidays

+ Employer-Matched Retirement Plan

+ Employee Stock Purchase Plan

+ Short-Term and Long-Term Disability

+ Infertility Treatment, Adoption and Surrogacy Assistance

+ Tuition Reimbursement

These benefits are designed to enhance the health, protect the financial security, and provide peace of mind to our employees and their families.

Deluxe Corporation is an Equal Employment Opportunity employer: All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, disability, sex, age, ethnic or national origin, marital status, sexual orientation, gender identity or presentation, pregnancy, genetics, veteran status or any other status protected by state or federal law.

Please view the electronic EEO is the Law Poster (http://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) which serves to inform you of your equal employment opportunity protections as part of the application process.

Reasonable Accommodation for Job Seekers with a Disability: If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to [email protected] .