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About the business:

About the Business:

LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Government vertical, our solutions assist government agencies and law enforcement to drive insights from complex data sets, improving operation efficiency, increasing program integrity, discovering, and recovering revenue, and making timely and informed decisions to enhance investigations. You can learn more about LexisNexis Risk at the link below.

https://risk.lexisnexis.com

About our team:

We work closely with our providers, government agencies, to provide world-class customer service and reduce processing times for our customers.

About the role:

Applicant responsibilities will include supporting the conversion team by downloading devices, device testing, ensuring timely delivery, coordinating with customers and vendors, basic troubleshooting, ensuring compliance with regulatory requirements, asset management and updating documents.

Responsibilities:

+ Assist with Point-of-Sale conversion projects, including coordination with customers, customer training and downloading of Point-of-Sale equipment

+ Assist with the point-of-sale testing of new applications and application updates

+ Assist with inventory and asset management

+ Ability to navigate multiple web-based platforms and update spreadsheets

+ Assist with level 2 support and customer troubleshooting

+ Ability to work with internal departments

+ Ability to work a hybrid schedule and be flexible with that schedule

+ Ability to embrace new challenges, pivot when necessary, and prioritize tasks

+ Effectively sets priorities to meet workload deadlines, commitments, and all applicable established departmental goals

+ Possess excellent verbal, written, and the ability to communicate clearly with both internal and external customers

Qualifications:

+ Microsoft Excel

+ Microsoft PowerPoint

+ Microsoft Office

+ Microsoft Word

+ Ability to learn quickly and effectively

+ Excellent communication skills (Verbal and Written)

+ Organizational skills

+ Problem solving

Working for you:

We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:

+ Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits

+ Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan

+ Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs

+ Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity

+ Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits

+ Health Savings, Health Care, Dependent Care and Commuter Spending Accounts

+ In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice

Learn more about the LexisNexis Risk team and how we work

We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.

Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .

Please read our Candidate Privacy Policy .

We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

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RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.

Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.

Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.