• BA Data Scientist

    Insight Global (St. Petersburg, FL)


    Job Description

    Insight Global is looking for a Business Analytics Data Scientist to transform how we use data to enhance customer experiences. This role will focus on analyzing large volumes of customer interaction data to uncover trends, optimize performance, and drive strategic improvements across the organization.

     

    We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (https://airtable.com/app21VjYyxLDIX0ez/shrOg4IQS1J6dRiMo) . The EEOC "Know Your Rights" Poster is available here (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) .

     

    To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

     

    Skills and Requirements

     

    Advanced degree (Masters or PhD) in Statistics, Data Science, Computer Science, or a related discipline.

     

    Minimum of 5 years of hands-on experience as a Data Scientist, with a strong track record of delivering impactful insights.

     

    Deep expertise in statistical analysis and machine learning methodologies.

     

    Proficient in programming languages such as Python or R, with experience in relevant libraries and frameworks.

     

    Skilled in data mining, data warehousing, and the use of data visualization tools (e.g., Tableau, Power BI, Matplotlib).

     

    Familiarity with contact center operations and customer experience metrics, with the ability to translate data into actionable business strategies. Google Cloud Professional Data Engineer, AWS Certified Machine Learning, or Microsoft Certified: Azure Data Scientist Associate. null

     

    We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].