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Manager, Rail Training Programs

Rail Operations

Job Description:

Forbes List of America's Best Employers 2022, 2023, & 2024

Move forward with us! At NJ TRANSIT, you'll join us in transforming the third-largest transportation agency in North America. We are committed to delivering safe, reliable service that gets our customers to their destinations on time and we’re looking to hire talented folks with a love of learning to make it all possible.

Summary :

Provide supervision and oversight of daily activities of assigned Rail Training Principal Supervisors(s), Locomotive Engineers, and Conductor Instructors (T&E), including leading, training, coaching, mentoring, onboarding, and evaluation.

Roles and Responsibilities:

The specifications outlined are intended to present a descriptive list of the range of duties performed by employees in this position. The specifications are not intended to reflect all duties performed within the job.

+ Leading by example, supervise Principal Supervisors and T&E Senior Training Specialist Instructors in planning, directing, and distribution of work.

+ Liaise with external agencies and multiple stakeholders to assess business trends for continuous improvement.

+ Supervise Principals in managing the presentation and delivery of technical training programs, ensuring best practices within industry standards are developed and maintained.

+ Collaborate with the RTD’s Instructional Design & Development Team (IDD) to analyze, continuously update, and improve training syllabi and materials to advance strategic learning priorities.

+ Partner with the Director of Rail Training to evaluate training programs and analyze performance data metrics to determine the level of performance improvement required or achieved as a result of training initiatives.

+ Supervise Principals in evaluating and reviewing training materials developed by equipment manufacturers and external training consultants and finding ways to incorporate data to update program training materials.

+ Provide Rail Operations and Human Resources with internal consulting services on program training and employee development issues.

+ Partner with the CFR Compliance Specialist to maintain compliance with FRA requirements, including but not limited to initial and refresher training.

+ Participate in all training-related projects as assigned, including but not limited to assistance at conferences or programs and any other projects required by management.

+ Promptly conduct annual performance management appraisals for direct reports and design development plans for employees within the supervisory scope.

+ Responsible for the development, oversight, budget allocation, and financial management for T&E programs.

+ Responsible for the review and oversight of the RTD dashboard & data model to efficiently manage T&E training data and statistics.

+ Ensure all training activities and programs are aligned with organizational goals and regulatory requirements.

+ Perform other duties as directed.

This Position Supervises:

• Principal Supervisor Training Specialists (ACTP/LETP)

• Sr/Training Specialists (ACTP/LETP/Mechanical-Technical Instructors) as needed

• PTC Simulator Training Specialists (as needed)

• Second Day Instructors (as needed)

• Special Duty (as needed)

Education, Experience and Qualifications:

Minimum:

+ Bachelor’s Degree in Transportation, Business Administration, Liberal Arts, Vocational Education, or related area from a US Department of Education-accredited college or university.

+ Eight (8) years of experience in transportation, technical training, rail management, or program facilitation.

+ Minimum of five years experience in management position supervising direct reports.

+ Demonstrated leadership skills, including leading by example, effective communication skills, and the ability to develop effective business partnerships with various stakeholders.

+ A maximum of two years of closely related experience can be substituted for education requirement.

Preferred:

+ Experience in the design, development, presentation, and evaluation of technical skills and management development training programs is desired.

Knowledge and Skills:

Essential:

+ Proven ability to supervise, coach, motivate, and mentor employees.

+ Demonstrated ability to work with internal/external stakeholders and business partners.

+ Demonstrated subject matter expertise in Locomotive Engineering and Conductor programs.

+ Ability to think strategically and address future challenges in alignment with long-term organizational goals.

+ Exceptional written and verbal communication skills.

+ Experience instructing in both classroom and remote learning environments.

+ Ability to cultivate strong internal and external business relationships to drive business improvements.

+ Proficiency in using Microsoft Office tools (e.g., Word, Access, Excel, PowerPoint, and MS Teams), and other computer programs, and technology with strong presentation, written, and verbal skills.

+ Strong problem-solving and analytical skills.

+ Ability to adapt to rapidly changing environments and technologies.

Preferred:

+ Ability to proactively recognize opportunities for improvement and development, and the ability to execute new ideas to improve training programs are desired.

+ Experience in change management processes and implementation.

+ Proficient in utilizing Smartboard and other technologies to enhance Train & Engine training operations.

Certificates, Licenses, Registrations:

+ Appropriate certification (e.g., NORAC, Locomotive Engineering Certification, Conductors Certification) is required based on assignment.

Working Environment:

+ In person/Office/Remote/Field

Physical Demands:

+ Ability to work on a computer both remotely and in an office environment.

+ Ability to stand during in-person training sessions to evaluate Instructors/Trainees.

+ Ability to climb onto all locomotive cars to evaluate Instructors/Trainees during fieldwork exercises.

+ Ability to walk track distance (approx. 1 mile) as needed to evaluate Instructors/Trainees during field training exercises.

Other Conditions:

+ Flexibility to work as needed including evenings and weekends.

At NJ Transit you will enjoy a competitive salary and excellent benefits package :

+ Comprehensive Family Health Insurance - Medical, Prescription, Dental, Vision

+ Flexible Spending Account

+ Life Insurance

+ Paid Leave

+ Tuition Assistance

+ Pre-Tax Commuter Benefits Plan

+ Retirement Plans

+ 401(a) - Retirement plan with a 6% employer contribution

+ 401(k) - Retirement saving plan with up to an 3% company match

+ 457(b) - Deferred Savings Plan

At NJ TRANSIT, diversity and inclusivity are vital to our success as we are committed to hiring individuals from diverse backgrounds, experiences, abilities, and veteran status. As an Equal Opportunity Employer, we encourage all qualified applicants to apply and join our team.

Learn more about NJ TRANSIT! Sign up to receive an invitation to our next live information session at WWW.NJTRANSIT.COM/BEST