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Supportive Housing Facilitators
- St Joseph's Addiction Treatment & Recovery Centers (Malone, NY)
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St. Joseph's Addiction Treatment and Recovery Centers
Positions Available:
+ Per-diem Supportive Housing Facilitator
+ Part-time Supportive Housing Facilitator
Shift/schedule: Varies / As needed
Pay Range: $17.50/hour to $20.00/hour
Position Summary: Directly assists the Associate Director of Housing in conducting all Housing and Aftercare services occurring on-site at the assigned location; To ensure high quality, person centered, vocationally driven, safe and secure housing services are provided in a fiscally responsible manner.
Education and Training: High School Diploma or equivalency certificate. Minimum of two years' experience working in behavioral health care field with significant knowledge of addictions treatment, or housing, and a working knowledge of the social welfare system.
Essential Duties:
+ Program Oversight & Service Delivery
+ Ensure the effective, supportive, and therapeutic implementation of housing services for homeless and low-income individuals across assigned facilities.
+ Assist the Associate Director of Housing in the strategic development and integration of new housing programs that meet organizational and grant-funded objectives.
+ Implement best practices in homeless service delivery, including Critical Time Intervention (CTI) and Trauma-Informed Care, to improve resident outcomes.
+ Promote the philosophy of social rehabilitation within all residential treatment settings.
+ Resident Support & Case Management
+ Orient residents to the facility, local neighborhood, and available community resources to foster housing stability and independence.
+ Conduct intake assessments, develop individualized treatment and service plans, and implement residential services per program standards.
+ Hold residents accountable to their recovery plans using a therapeutic, trauma-sensitive approach.
+ Monitor and document resident progress through individual and group meetings; evaluate and report on behavioral and emotional development as required.
+ Support residents in accessing and maintaining wrap-around services, including medical, behavioral health, vocational, and social support systems.
+ Assist with discharge planning to ensure smooth transitions and continued care.
+ Program Coordination & Community Engagement
+ Coordinate with community-based providers to develop and deliver programming that builds life skills, community integration, and work readiness.
+ Foster strong working relationships with referral sources and community partners, including mental health, substance use, and housing service agencies.
+ Collaborate with internal housing teams to align procedures, policies, and services across programs for consistency and quality.
+ Substance Use & Recovery Support
+ Enhance substance use treatment services in coordination with SJATRC’s recovery team.
+ Provide individualized support to residents working toward sobriety and personal growth within a structured therapeutic environment.
+ Facility Operations & Compliance
+ Assist with daily operational tasks such as coordinating maintenance work orders, scheduling unit inspections, and managing move-in/move-out logistics to minimize vacancy days and maintain unit quality.
+ Participate in lease management and rent collection; identify and address property maintenance or cleanliness issues early.
+ Ensure all services and programming meet agency, clinical, fiscal, and regulatory standards.
+ Service Planning & Documentation
+ Under the direction of the Supportive Housing Case Manager, conduct Independent Living Service Plan (ILSP) assessments to identify tenant strengths, needs, and goals.
+ Facilitate timely referrals to appropriate providers and monitor resident engagement and follow-through.
+ Prepare written evaluations and required documentation on resident behaviors, emotional presentation, and participation in community life.
+ Additional Responsibilities
+ Respond appropriately to individual crisis situations and escalate concerns to the Associate Director of Housing as necessary.
+ Perform other related duties as assigned by agency management.
Special Requirements
+ Mission Alignment & Professional Conduct
+ Upholds the mission of SJATRC by demonstrating a commitment to quality service, collaborative relationships, and a respectful, dignified approach to clients and staff.
+ Ethics & Confidentiality
+ Maintains strict confidentiality and adheres to SJATRC’s Code of Ethics, policies, and all applicable procedures.
+ Communication & Judgment
+ Communicates effectively, both verbally and in writing. Demonstrates discretion and professionalism in managing sensitive or complex situations.
+ Community Relations
+ Supports SJATRC’s community engagement efforts and fosters positive, professional relationships with external stakeholders.
+ Ongoing Development
+ Maintains commitment to professional growth by engaging in continued education and development relevant to the role.
Department
Main on Elm
Employment Type
Part-time or Per-diem
Minimum Experience
Mid-level
Compensation
$17.50/hour to $20.00/hour
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