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Salesforce Marketing Cloud Specialist
- Vistra (Irving, TX)
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If you have what it takes to become part of the Vistra family and would like to start a promising career with a global leader, take a look at the exciting employment opportunities that are currently available and apply online.
Job Summary
This position is responsible for executing digital communication campaigns and building personalized customer journeys across Vistra Retail’s digital channels, with the goal of enhancing and optimizing our customers’ experience to drive satisfaction and loyalty. The associate will leverage data-driven insights to design, implement, and optimize automated and ad-hoc communications that engage customers at every stage of their relationship with our brands.
Operationally, the associate will collaborate with cross-functional teams to ensure the seamless delivery of targeted messages and experiences that reinforce brand loyalty and drive measurable results. As a champion for digital engagement, the associate will recommend and implement enhancements to campaign strategies, automation workflows, and journey mapping to deliver relevant, timely, and meaningful interactions—supporting customers from onboarding through the first year, renewal, and beyond.
Job Description
Imagine working for a company where growth is fueled by a collective passion for keeping our customers at the heart of everything we do; where a tireless pursuit of ‘what’s next’ stems from an emphasis on continuous learning, development, and innovation; where the product being sold is something few people can live without.
You may not be familiar with the name Vistra, but you probably know of our eleven retail brands. We are a ~$20B, Fortune 500, national energy leader with operations in 19 states, over 5,000 employees and a portfolio of retail electricity brands that includes TXU Energy, the #1 provider in Texas. When it comes to our retail business, you can expect an exciting, rapidly changing and hyper-competitive landscape where you can put your talents to work alongside a dynamic team to help our brands win and retain customers across the country.
Vistra Retail is seeking a Digital Marketing Associate (Salesforce Marketing Cloud Specialist) to join a growing, fast-paced, customer-centric Brand & Experience Management team.
This position is responsible for executing digital communication campaigns and building personalized customer journeys across Vistra Retail’s digital channels, with the goal of enhancing and optimizing our customers’ experience to drive satisfaction and loyalty. The associate will leverage data-driven insights to design, implement, and optimize automated and ad-hoc communications that engage customers at every stage of their relationship with our brands.
Operationally, the associate will collaborate with cross-functional teams to ensure the seamless delivery of targeted messages and experiences that reinforce brand loyalty and drive measurable results.
As a champion for digital engagement, the associate will recommend and implement enhancements to campaign strategies, automation workflows, and journey mapping to deliver relevant, timely, and meaningful interactions—supporting customers from onboarding through the first year, renewal, and beyond.
In this position you will:
+ Develop and execute digital communication campaigns to boost engagement and brand loyalty for residential and small business segments across multiple brands.
+ Drive business growth by leveraging consumer insights and the latest digital marketing technologies.
+ Coordinate with Brand, Campaign Management, Product, Legal, and Compliance teams to execute digital marketing campaigns that are compliant with all applicable regulations.
+ Lead projects from concept to completion, consistently meeting deadlines in a fast-paced environment.
+ Manage multiple time-sensitive projects with minimal supervision, demonstrating flexibility and the ability to prioritize competing demands.
+ Demonstrate attention to detail, technical aptitude, a resourceful curiosity, and the ability to set and manage expectations across diverse teams under tight timelines.
Requirements:
+ 4+ years of work experience in a marketing or business function.
+ Proficiency in email marketing and marketing automation technologies such as Salesforce Marketing Cloud, Marketo, Sendgrid, Constant Contact, Mailchimp, HubSpot, or similar platforms.
+ Salesforce Marketing Cloud Email Specialist certification a plus.
+ HTML/CSS experience is a plus.
+ Experience in planning, developing, managing, and executing digital marketing communications.
+ Excellent verbal and written communication skills.
+ Strong sense of urgency, result-oriented attitude, resourcefulness, high attention to detail, proactive drive, and the ability to adapt quickly when needed.
+ Experience gained through college degree programs and/or certifications isapplicable to above skills and experience.
Job Family
Marketing
Company
Vistra Retail Operations Company
Locations
Irving, Texas
Texas
_We are a company of people committed to: Exceeding Customer Expectations, Great People, Teamwork, Competitive Spirit and Effective Communication. If this describes you, then apply today!_
_If you currently work for Vistra or its subsidiaries, please apply via the internal career site._
It is the policy of the Company to comply with all employment laws and to afford equal employment opportunity to individuals in all aspects of employment, including in selection for job opportunities, without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, disability, genetic information, military service, protected veteran status, or any other consideration protected by federal, state or local laws.
If you are an individual with a disability and need assistance submitting an application or would like to request an accommodation, please email us** **at [email protected] to** **make a request.
Vistra (NYSE: VST) is a leading Fortune 500 integrated retail electricity and power generation company based in Irving, Texas, that provides essential power resources to customers, businesses, and communities from California to Maine.
Vistra is the largest competitive power generator in the U.S., with a capacity of approximately 41,000 megawatts, or enough to power 20 million homes, operating in all of the major competitive wholesale markets in the country. Vistra is a leader in the energy transformation and expansion with an unyielding focus on reliability, affordability, and sustainability, powered by a diverse portfolio that includes natural gas, nuclear, coal, solar, and battery energy storage facilities. The company continues to grow its zero-carbon resources, operating the second-largest fleet of competitive nuclear power plants in the country, substantial battery energy storage capacity, and a growing number of solar facilities.
Vistra is one of the largest competitive electricity providers in the country and takes an innovative, customer-centric approach to retail, offering solutions to meet customers’ needs, including more than 50 renewable energy plans. Through its family of retail brands, Vistra serves approximately 5 million residential, commercial, and industrial retail customers.
As a leader in the responsible transformation of the country’s energy supply, Vistra has made significant progress towards its 2030 and 2050 targets. The company has committed to a 60% reduction of Scope 1 and 2 greenhouse gas emissions by 2030, as compared to our 2010 baseline, and net-zero carbon emissions by 2050, assuming necessary technological advancements and public policy incentives are achieved. Learn more about our environmental, social, and governance efforts and read the company’s sustainability report at https://vistracorp.com/sustainability/ .
Vistra’s hardworking team is committed to its purpose, “lighting up lives, powering a better way forward” and is guided by four core principles: we do business the right way, we work as a team, we compete to win, and we care about our stakeholders, including our customers, our communities where we work and live, our employees, and our investors. Learn more about how Vistra is powering a better way forward at vistracorp.com (https://c212.net/c/link/?t=0&l=en&o=3967404-1&h=3533293724&u=https%3A%2F%2Fwww.vistracorp.com%2F&a=https%3A%2F%2Fwww.vistracorp.com) .
Come join us and be part of something special! Click here to learn more about Vistra.
_It is the policy of the Company to comply with all employment laws and to afford equal employment opportunity to individuals in all aspects of employment, including in selection for job opportunities, without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, disability, genetic information, military service, protected veteran status, or any other consideration protected by federal, state or local laws._
If you are an individual with a disability and need assistance submitting an application or would like to request an accommodation, please email us at [email protected] to make a request.
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